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Old 03-02-2011, 10:26 PM   #1
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Default Unanswered: How do I contact ganz online?

My deluxe account expired on Mar. 1, but my full account should have been good until April 22. Unfortunately when they turned off my deluxe access they also took away my full account. I've tried to find a way to contact them online to get help, but there is no longer a way to do that from the Webkinz site or the WKN site that I can find. Everything is "frequently asked questions"

Help!!
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Old 03-02-2011, 10:32 PM   #2
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Default Re: How do I contact ganz online?

Try this guide --> Contact Ganz - Webkinz Insider Wiki
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Old 03-02-2011, 11:15 PM   #3
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Default Re: How do I contact ganz online?

You will get a quicker response if you call them

Ganz Telephone: 1-866-WEBKINZ * 1-866-932-5469
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Old 03-03-2011, 01:24 AM   #4
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Default Re: How do I contact ganz online?

I would agree..I would call. They are very helpful and they might be able to fix the issue on the spot Good Luck!! Contact Ganz - Webkinz Insider Wiki
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Old 03-03-2011, 08:41 AM   #5
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Default Re: How do I contact ganz online?

This link is filled with plenty of information!
Contact Ganz - Webkinz Insider Wiki
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Old 03-05-2011, 05:09 PM   #6
e all love
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Default Re: How do I contact ganz online?

View Post Originally Posted by Chloebear9
My deluxe account expired on Mar. 1, but my full account should have been good until April 22. Unfortunately when they turned off my deluxe access they also took away my full account. I've tried to find a way to contact them online to get help, but there is no longer a way to do that from the Webkinz site or the WKN site that I can find. Everything is "frequently asked questions"

Help!!
I agree also. Call Ganz at 1-866-932-5469 Mon-Fri 9am-6pm EST
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Old 03-06-2011, 06:36 PM   #7
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Default Re: How do I contact ganz online?

Their eStore email is:ganzestorecs@ganz.com
Their normal email is: *edit*

Last edited by Jennielou; 03-09-2011 at 08:21 PM.. Reason: incorrect
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