Rare times in local KT. Place your mouse over times and items for time conversions and info.
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You may have to be a bit patient - the first time I emailed them, I got a "form letter" type response that had absolutely nothing to do with my problem. I then sent a 2nd email requesting more help and a few days later they emailed me back with a phone number and customer service code to call.
I think they try to weed out the "non serious" problems by sending out a pre-formatted reply, but if you keep following up with them you will get the attention you deserve. Good luck!
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