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Old 10-19-2010, 08:21 PM   #1
Gift Guru
 
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webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!

Default Answered: Houston... We have a problem! I cannot log out!

I am forever stuck in WI LOL (which really isn't all that bad, except I am trying to get my kiddos an account)

Everytime I click the log out button, pop up says

"Are you sure you want to log out"

I click ok

Screen turns grey and nothing happens, I have tried everything to get me logged out and nothing is working... help please?
webkinzmomma is offline Female
Best Answer - Posted by Jennielou
I've mentioned it to Justin, not sure if/when he can fix it...Normally only a problem with IE. I can log out from Firefox from there.
From the main forums page, go to the bottom where it should say Log Out webkinzmomma and log out there instead.
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Old 10-19-2010, 08:22 PM   #2
kirby the puff ball
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Default Re: Houston... We have a problem! I cannot log out!

this is odd try contacting a mod.
kirby153785 is offline Male
Old 10-19-2010, 08:29 PM   #3
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webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!

Default Re: Houston... We have a problem! I cannot log out!

Here are the screen shots


I click on Log Out

Click the image to open in full size.


After clicking on OK, this is what happens... just a grey screen that doesn't do anything lol (ads still run though, just in grey)

Click the image to open in full size.
webkinzmomma is offline Female
Old 10-19-2010, 08:35 PM   #4
This Tiger is
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Default Re: Houston... We have a problem! I cannot log out!

Maybe try cleaning out your browser. (clear your cookies, cach, saved passwords, etc.) so that it forgets your account on WI and you will be logged out. works for me
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Old 10-19-2010, 08:41 PM   #5
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Default Re: Houston... We have a problem! I cannot log out!

Here’s what I did
I cleared it unchecking “preserve favorites website data”
Plus
Temporary internet files
Cookies
History
Form data
Passwords
In private filtering data
Then tried it clearing it with “preserve favorites website data” checked
Plus
Temporary internet files
Cookies
History
Form data
Passwords
In private filtering data
 
Neither way worked, LOL
WI is really remembering me here, like I said I think I am forever stuck in WI, maybe I’ll have to sign them up on another computer.
webkinzmomma is offline Female
Old 10-19-2010, 08:45 PM   #6
I Rocks!!
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Default Re: Houston... We have a problem! I cannot log out!

I've mentioned it to Justin, not sure if/when he can fix it...Normally only a problem with IE. I can log out from Firefox from there.
From the main forums page, go to the bottom where it should say Log Out webkinzmomma and log out there instead.
Jennielou is offline Female
Old 10-19-2010, 09:09 PM   #7
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webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!webkinzmomma is not just visiting!

Default Re: Houston... We have a problem! I cannot log out!

Thanks Jennilou!! It worked!!

I was finally able to sign out and was able to create my two kiddos accounts... dubzz98 and princessjj01

Thanks again for everyone's help in solving this grey mystery...
webkinzmomma is offline Female
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