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Old 03-08-2011, 09:45 AM   #1
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Default Answered: Hopping Bunny code not working

My hopping bunny code is not working. I am using it on the account I won it on and I have double checked that I am entering it in right. Anyone else have this problem?
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Best Answer - Posted by catsinparadise
I had trouble with a code and it turned out that I was reading a C as a G. Make sure that you are not mixing up a 5 for an S or the opposite. Unless you have big type the codes are difficult to read.
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Old 03-08-2011, 11:19 AM   #2
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Default Re: Hopping Bunny code not working

I Haven't Won one, But Try Calling Ganz, And Saying It Wont Work, If Not, Maybe Clear Your Cache?
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Old 03-08-2011, 11:28 AM   #3
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Default Re: Hopping Bunny code not working

I only have the one account and just logged mine in after reading your post and it worked. I would call Ganz. They can probably check the code sent to your WW kinzpost. The number is 866 - 932 - 5469. they are open Monday through Friday from 9 am to 6pm EST. Good Luck.
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Old 03-08-2011, 01:55 PM   #4
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Default Re: Hopping Bunny code not working

I had trouble with a code and it turned out that I was reading a C as a G. Make sure that you are not mixing up a 5 for an S or the opposite. Unless you have big type the codes are difficult to read.
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Old 03-08-2011, 03:06 PM   #5
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Default Re: Hopping Bunny code not working

View Post Originally Posted by catsinparadise
I had trouble with a code and it turned out that I was reading a C as a G. Make sure that you are not mixing up a 5 for an S or the opposite. Unless you have big type the codes are difficult to read.
and B for *8 I do this too
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Old 03-08-2011, 05:52 PM   #6
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Default Re: Hopping Bunny code not working

You probably wrote it down wrong... Go to your Mailbox and click "View Read Mail." There, it should have the letter with your code in it, and MAKE SURE you had it right
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Old 03-08-2011, 05:54 PM   #7
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Default Re: Hopping Bunny code not working

6 for G too and S for 5

Actually take a picture of your KP letter with the code in it and zoom in so you can see it better...F
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Old 03-08-2011, 06:56 PM   #8
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Default Re: Hopping Bunny code not working

View Post Originally Posted by aug2168
and B for *8 I do this too
View Post Originally Posted by canonymous
6 for G too and S for 5

Actually take a picture of your KP letter with the code in it and zoom in so you can see it better...F
View Post Originally Posted by catsinparadise
I had trouble with a code and it turned out that I was reading a C as a G. Make sure that you are not mixing up a 5 for an S or the opposite. Unless you have big type the codes are difficult to read.


Watch out for all these
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Old 03-08-2011, 07:46 PM   #9
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Default Re: Hopping Bunny code not working

they all should work since they are all new. call ganz to get it fixed.
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Old 03-08-2011, 07:55 PM   #10
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Default Re: Hopping Bunny code not working

The code is really small and hard to read. As others have said, make sure you are not mistaking a letter for a number or the other way around. If this does not work, call Ganz. They can get your code in your kinzmail for you and tell you exactly what it is.

I took screen shots of all mine so that I can enlarge them.
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