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Old 07-17-2007, 08:30 AM   #1
Lil Kinz
 
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Question Unanswered: Hi, my name is Jack! Glad to have found your site!

Hello! My name is Jack. Forgive me, I am new, so sorry if this question has been covered a million time, but... I am having trouble with my Webkinz Studio. I am able to save my shows (2), but when I go back later and click the title, I just get "this is a test". Where did I go wrong? And what happened to my show?
Thanks!!!
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Old 07-17-2007, 04:21 PM   #2
is cooler than you.
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Mrsbuster is just really niceMrsbuster is just really nice

Default Re: Hi, my name is Jack! Glad to have found your site!

Wow I don't know what to do. Sorry

But anyways, Welcome to WebkinzInsider!

Mrsbuster
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Old 07-17-2007, 08:32 PM   #3
animals8910
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Default Re: Hi, my name is Jack! Glad to have found your site!

Hmmm. Maybe you should ask webkinz.com at

support@webkinz.com e-mail them your problem
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Old 07-17-2007, 08:36 PM   #4
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X.I.C. is the bees knees!X.I.C. is the bees knees!X.I.C. is the bees knees!X.I.C. is the bees knees!X.I.C. is the bees knees!X.I.C. is the bees knees!X.I.C. is the bees knees!

Default Re: Hi, my name is Jack! Glad to have found your site!

yeah, thats what i would do.
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Old 07-17-2007, 08:40 PM   #5
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Default Re: Hi, my name is Jack! Glad to have found your site!

welcome but on future posts i would not use persanal info well did you record another show after thoose two if so thats your problem
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Old 07-18-2007, 07:24 AM   #6
Lil Kinz
 
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Default Re: Hi, my name is Jack! Glad to have found your site!

Hey! Thanks for the email address, I'll give it a go.
-
No, I know about the "only two shows" rule. Someone gave me a great address to try for help so I will see how that goes. I have run into several people now that are having the same issue.

Last edited by mgrave2; 07-18-2007 at 07:26 AM.. Reason: Automerged Doublepost
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Old 07-20-2007, 03:35 PM   #7
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Default Re: Hi, my name is Jack! Glad to have found your site!

Hey! I heard back from Webkinz concerning the trouble with the Studio. Yea! They got the email. Sounds like they are looking for a solution.
Here is what they said:

Hello,

You have inquired about a glitch you have discovered while visiting Webkinz World.

We are aware of the problem and our technical team is working on correcting the issue as soon as possible. Since Webkinz World is continuously upgrading and updating the site, we cannot give you an exact timetable as to when this issue will be resolved. However, rest assured we are looking into the problem and are in the process of rectifying the situation.

We apologize for any inconvenience.

Thank you,

Webkinz Customer Support.
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Old 07-20-2007, 04:17 PM   #8
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Snwflke00 is a name known to allSnwflke00 is a name known to allSnwflke00 is a name known to all

Default Re: Hi, my name is Jack! Glad to have found your site!

that has happened to me too. i wa so mad! but i have no clue why it happened. sry
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