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Here we go again..... we have a large account with over 100 webbies. When i logged on tonight, I found that all my pets HHH had been reduced. I thought they fixed this problem. It's very user UNfriendly.
Word from Justin was that this "problem" was a system feature that had been disabled a couple of years ago because it didn't work right. Webbies are supposed to decline in happiness and get hungry if you aren't online. The programming instituted to reinstate the feature caused much unhappiness with users. Word was that it was to be modified. People with large accounts such as yourself would only see the decline in active pets, not ones sleeping in their beds. And the decline would be more gradual. Not the overnight huge drop that some have experienced.
You will probably want to call Ganz customer service to see if you can get some relief to help you restore your pets. Those who have restored their pets to 100 percent have reported no further problems. Some of those with only partial restoration have reported further problems. The recommendation seemed to be to work with just one pet at a time until the programming is changed.
Since you experienced the drop in ALL your pets, it sounds like the programming change HAS NOT yet happened. With the long maintenance the other day, I was hoping that was part of it.
BOY IM REALLY SORYY TO SEE THIS IS HAPPENING SGIAN DO SO MANY OF YOU. i checked all 3 of my accts and all of them were at 100 today earlier but a few of them had dropped two to five points in hunger, and all of them were in active pets in their beds. so i fed them all and all are at 100, and tomorrow i want to see what they will read as................. this is really perplexing and if they go down so drastically as before this will not be good at all............ i jsut got them all up to 100 the other night. like i said , all are at 100 and ill see what it is tomorrow.
do you log in every day? that could be the reason why, if you dont log in every day they may drop............ i log in every day.........................
Thank goodness it didn't happen to me again.... I spent a great deal of time and kinz cash fixing both of my LARGE accounts a couple of days ago..(one has 220+ webkinz and the other has 120+)... With my smaller accounts I am just maintaining my favorite pet on each untill they fix the problem (I have 6 accounts total).... I just bought about 300-400 grapes on each of my smaller accounts so that when they do correct the problem I will bring all all my kinz back up to 100%!!!It is a little frustrating though... GANZ has enough issues that need to be fixed... why would they even try to fix or tweak something that wasn't broken??? I hope they fix this glitch soon... I like logging in and seeing all my pets H/H/H at 100% as I'm sure many of you do... Well here's to hopin'!!! PEACE!
Yah, the same thing has been happening to me. I have 53 pets and I know how hard and how much kc it can cost to boost it up. It's ok if it gets a little low though, your webkinz will be OK. Just try to keep them healthy to prevent from doctors. Also, if you don't feed your pet, webkinz will also become unhappy...
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