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Old 04-17-2010, 03:23 AM   #1
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Default Unanswered: Here we go again ~ unable to log in to my Asian, Euro and NA accounts

All I get is the green screen. I have three computers on my desk and I'm looking at the green screen in Asia, Europe and North America. Everything was fine until about 1:55 AM Mountain Time (GMT -7).

Is it just me or is anybody else experiencing this ??
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Old 04-17-2010, 03:25 AM   #2
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Default Re: Here we go again ~ unable to log in to my Asian, Euro and NA accounts

It's happening on all of my accounts also. I've seen a few other people post they were having the same problem. Hopefully it will be back up soon.
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Old 04-17-2010, 03:28 AM   #3
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Default Re: Here we go again ~ unable to log in to my Asian, Euro and NA accounts

View Post Originally Posted by crazygirl024
It's happening on all of my accounts also. I've seen a few other people post they were having the same problem. Hopefully it will be back up soon.
Thanks for your comment, crazygirl024. So it's not just me.

I dunno, maybe someone who got trapped on the weekend in the computer room at Ganz headquarters tripped over an extension cord and unplugged the servers.
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Old 04-17-2010, 03:31 AM   #4
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Default Re: Here we go again ~ unable to log in to my Asian, Euro and NA accounts

Same here. UGH!
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Old 04-17-2010, 03:34 AM   #5
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Default Re: Here we go again ~ unable to log in to my Asian, Euro and NA accounts

ditto...
ugh....this is my only time of the day to have to myself before the rest of the house wakes up and wants something from me...**sniff sniff**
i just wanna play!!!!!!!!!!!!!!!! :-(
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Old 04-17-2010, 03:38 AM   #6
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Default Re: Here we go again ~ unable to log in to my Asian, Euro and NA accounts

Oh No! I think there's a glitch I was just able to get into my Asian Account. lol
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Old 04-17-2010, 03:38 AM   #7
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Default Re: Here we go again ~ unable to log in to my Asian, Euro and NA accounts

was just able to log on...maybe "they" heard me whine and cry...:-)
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Old 04-17-2010, 03:38 AM   #8
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Default Re: Here we go again ~ unable to log in to my Asian, Euro and NA accounts

Well, here we go again!
It's the middle of the day here, in Asia and the 'green screen of death' is back.
- Asian accounts
-Deluxe.
- We can enter our login information, but then all we get is a blank green screen - no flashing W, no 'loading' notice. Natta.
- another day (and on the weekend, too!!!) and there go our hourlies & fairy falls, and Rares, ect...

This is Really getting frustrating!!!!!

Third day THIS WEEK!!!

PLEASE - fix whatever you need to fix so Asian accounts (yes, we actually live in Asia) will work!!!!! We are really getting sick of all of our money being wasted. We paid for the accounts. We paid for the deluxe accounts - four of them - so we could get extra jobs & extra hourlies, extra rares, etc., and we can't even use them half the time!!! We're getting close to feeling like we need to do something formal about this...
And it irritates us to think that a company made to serve the consumer market of FAMILIES & CHILDREN would seem to disregard the budgets that those families live by.
Respect the fact that although this is a virtual website, many of your customers have spent hundreds and yes, even thousands of real dollars on your products. We wouldn't have bought the stuffed animals without the website & it's perks - the animals all fall apart in 3-5 months time (Except Sigs which cost 3-5x's as much). I do apologize for sounding so flustered, but I am. Maybe I need a few WI friends to calm me down and tell me it'll all be ok...
Not intended to be disrespectful, just honest.

BTW: our 7yr old was going to adopt a new Sig End today, to reward him for finishing second grade with all A's - but we can't even do it, because he can't log in.....

With Much Disappointment,
Mamakinz

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Old 04-17-2010, 03:59 AM   #9
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Default Re: Here we go again ~ unable to log in to my Asian, Euro and NA accounts

View Post Originally Posted by jsquared
was just able to log on...maybe "they" heard me whine and cry...:-)
Yes, I am back in my Asian account too now. Guess the tech who's trapped in the computer room plugged the servers back in.
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Old 04-17-2010, 04:02 AM   #10
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Default Re: Here we go again ~ unable to log in to my Asian, Euro and NA accounts

View Post Originally Posted by Bankskinz
Well, here we go again!
It's the middle of the day here, in Asia and the 'green screen of death' is back.
- Asian accounts
-Deluxe.
- We can enter our login information, but then all we get is a blank green screen - no flashing W, no 'loading' notice. Natta.
- another day (and on the weekend, too!!!) and there go our hourlies & fairy falls, and Rares, ect...

This is Really getting frustrating!!!!!

Third day THIS WEEK!!!

PLEASE - fix whatever you need to fix so Asian accounts (yes, we actually live in Asia) will work!!!!! We are really getting sick of all of our money being wasted. We paid for the accounts. We paid for the deluxe accounts - four of them - so we could get extra jobs & extra hourlies, extra rares, etc., and we can't even use them half the time!!! We're getting close to feeling like we need to do something formal about this...
And it irritates us to think that a company made to serve the consumer market of FAMILIES & CHILDREN would seem to disregard the budgets that those families live by.
Respect the fact that although this is a virtual website, many of your customers have spent hundreds and yes, even thousands of real dollars on your products. We wouldn't have bought the stuffed animals without the website & it's perks - the animals all fall apart in 3-5 months time (Except Sigs which cost 3-5x's as much). I do apologize for sounding so flustered, but I am. Maybe I need a few WI friends to calm me down and tell me it'll all be ok...
Not intended to be disrespectful, just honest.

BTW: our 7yr old was going to adopt a new Sig End today, to reward him for finishing second grade with all A's - but we can't even do it, because he can't log in.....

With Much Disappointment,
Mamakinz
It's going to be OK, Mamakinz, Asian accounts are back online but I totally understand where you are coming from. Been there, done that a dozen times, and no matter what formal actions I take to make Ganz aware of their consumers' dissatisfaction in general, it falls on deaf ears. Read my sig tag and have a little chuckle.

And congrats to your son for finished 2nd grade with straight A's. His Sig End is well deserved.
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