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When I go to log into kinzworld there are X's where it should say login and password. I am able to login but when I go to adopt a new pet Ms. Birdy doesn't talk and all thyat comes out is X's. Has anyone else had this problem or know how I can fix it?
That is happening to me in the log in screen. I have heard from a member on the board that if you call Ganz addressing the issue, they will be able to adopt the pet for you. Their number is 1866 Webkinz. Their recorded message will say that you are not able to leave a message, but if you wait it out, you will be able to.
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