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Unanswered: Help why isn't webkinz world working for me
Is anyone else having problems with constantly being kicked off of WW, pets not moving in rooms, games not loading and never being able to log on and stay on for more than a couple of minutes? I have no idea what to do this has been going on for two weeks.
I haven't had any problems either, and my accounts are usually the first to go wonky. Could it be your internet connection, or your computer's resources being bogged down. I have one very old and slow pc that sometimes times out on WW. If none of these apply, contacting Ganz is probably a very good idea. Hope you get your problems fixed very soon!
I had similar problems this morning but now everything seems to be working okay. If it is a problem which it sounds like it is then I would contact ganz. Call them and leave a message. I had to contact them once it took a day to return the call but they did call back and then they were nice enough to fix the problem.
Lots of people have been having the same problems in the last few weeks. If you've done all the normally recommended stuff (clearing your cache, making sure you don't have too many things in your dock or rooms, etc.) and still have problems, try a different browser. I was having the same trouble with Internet explorer, but then switched to Mozilla Firefox, which lots of WI's recommended, and that solved most of the problems for me.
TULA , im sorry this is happening to you too. like ritzcracker said, lots of us are having this problem. its really soooooooooooooooo frustrating when its happening to you. the only way it got better for me is if i use it after midnight...................... and also i tried to go through my att ie rather than the aol ie..................... that is making a 50% difference so far, but i dont know how it is during the day. for two weeks it was so bad that i jsut am not going on ww during the day. one of these days i will try to do that again.
the biggest thing that frustrates me is that im missing out on a lot. and also, a few rare items i finally had the money for i could not get in to buy them.............................
make sure you do all the maintenance things with your computer and your account so that ganz cant bully you when you call though. they try to make it your fault...................... they really do............................
maintenance issues are: clearing your cache, your history, your cookies, your temp files, doing a disc cleanup and a defrag and a virus scan. with your account make sure you have no more than 85 items in any one room (including what is in your storage bins) and you do not block any of your doors with any items and you do not have more than 100 items in your dock. hope i didnt miss anything! and i hope this helps you fix your problem
I usually get kicked out after a couple of minutes when I first log on, but then it works fine with a second log on. I am having problems, though, like "my page" doesn't work half the time and I can't get into the clubhouse on my main account.
yeah i cant get into the clubhouise either. that goes without saying really................. so many of us have just given up. i used to love to bowl in there...................... and i cant buy an alley because it never comes up anymore in artes store.......................
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