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Old 04-10-2010, 09:23 PM   #1
webkinzparents
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WebkinzMom04 is a jewel in the roughWebkinzMom04 is a jewel in the rough

Question Unanswered: Help? Where is My Candy?

Hello,

Below is a letter from My Daughter to you all,because I didn't know how to help her,and I told her that if there were anyone that could help her, it would be you guys here.... Thank you so much for reading.
My Webkinz Yorkie "Candy' is missing and has been for 2 days NOW!!!..... I have went to EVERY ROOM and she isn't there and then I logged out and back in thinking that she would just be there,and still NO LUCK. My sister suggested to "Speak" to Candy and ask her how she was or something and below is a picture of what we were able to get,but still NO CANDY !!!

Can Anyone tell me what I need to do,or where I need to go to get My Candy back? She is My Baby and I really want to play with her.

Thank you very much for all your help,
Mystea and Mom
Attached Images
File Type: jpgWHERE'S CANDY.jpg (122.9 KB, 68 views)
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Old 04-10-2010, 09:28 PM   #2
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Default Re: Help? Where is My Candy?

try to clear your cache. If you don't know how, here's a link-
http://www.webkinzinsider.com/forum/...-cache-534364/

Good luck! I hope Candy comes back soon!
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Old 04-10-2010, 09:30 PM   #3
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Default Re: Help? Where is My Candy?

http://customerservice.webkinz.com/cs/us_en/hsgm.php

Follow the above link and click "Missing Pet." Please follow the instructions. I hope it works. Good luck!
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Old 04-10-2010, 09:45 PM   #4
webkinzparents
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WebkinzMom04 is a jewel in the roughWebkinzMom04 is a jewel in the rough

Default Re: Help? Where is My Candy?

Thank you Mickey26,We have did the following,but NO LUCK !!!, so we don't know what else to do?... I know that its called a glitch to some ,but me its become a BAD MAGIC TRICK (..... My poor daughter is a nervous wreck. We are so glad that you read the thread and were willing to help. we can't thank you enough for that.
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Old 04-10-2010, 09:54 PM   #5
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Default Re: Help? Where is My Candy?

View Post Originally Posted by WebkinzMom04
Thank you Mickey26,We have did the following,but NO LUCK !!!, so we don't know what else to do?... I know that its called a glitch to some ,but me its become a BAD MAGIC TRICK (..... My poor daughter is a nervous wreck. We are so glad that you read the thread and were willing to help. we can't thank you enough for that.
OK, sorry that didn't work. I suggest you call ganz.

Telephone: 1-866-WEBKINZ * 1-866-932-5469

Make sure you're spelling Webkinz with a "Z" and not an "S". If you use a "7" at the end instead of a "9" you'll get an odd phone message about directory assistance.
To contact Ganz via telephone, you must be over the age of 18.

Good luck!

Call on Mon-Fri. That's when they're open.
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Old 04-10-2010, 09:56 PM   #6
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Default Re: Help? Where is My Candy?

Try going to Me and My pets on Webkinz and clicking on Candy. I hope you figure this all out!
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Old 04-10-2010, 10:18 PM   #7
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Default Re: Help? Where is My Candy?

Clear your cache or it was a glitch
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Old 04-10-2010, 11:18 PM   #8
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Default Re: Help? Where is My Candy?

Aww, I am so sorry Candy is missing. I suggest you call Ganz like mickey26 suggested. I really hope you get Candy back! Best of Luck!
-Kelsey
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Old 04-11-2010, 01:26 AM   #9
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Default Re: Help? Where is My Candy?

What happens if she clicks on her in "my pets" and trys to take her to the clubhouse or on vacation or the park somewhere outside her house?
I hope she returns soon!!
Good luck!
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Old 04-11-2010, 01:31 AM   #10
webkinzparents
Webkinz :)
WebkinzMom04 is a jewel in the roughWebkinzMom04 is a jewel in the rough

Default Re: Help? Where is My Candy?

Thank you ... All again , its after 1 am here on a Sunday and My daughter Finnally GAVE IT A REST!!! .... not just because Webkinz is NOW LOGGED OFF for the evening,but She finally took it to heart that she wasn't going to have any with it... I will Call Ganz and report whats happening and see what they suggest. In the mean time pray for Mystea and Candy...

Candy is a Yorkie as we said in the thread here . She is extra Special to mystea as most Webkinz are and thats because Her Daddy got her the Yorkie Webkinz..... Wrapped it in a box and asked Our Daughter to open it ONLY when she was sure it was the "RIGHT TIME"... meaning She UNDERSTOOD what a Yorkie truely was as a pup..

The day that she oppened that box .....She screamed "Candy",... Her Daddy ran to her to see what the matter was and when he got here .... She said" Daddy Yorkies are Sweet as Candy,they have big hearts and want you just as much as you need them.

I'll take Sweet Candy everywhere in hopes of getting me a "REAL YORKIE" TO SHOW THAT I CAN LOVE....THE VERY SAME WAY........

sHE SHOWS HER fATHER EVERY DAY WHAT SHE DOES WITH HER cANDY" TO SHOW HIM THAT SHE IS FEEDING IT AND ALL, SHE IS JUST SO AFFRAID HERE THAT BECAUSE SHE CAN'T FIND HER THAT DADDY WILL THINK SHE CAN'T RAISE A DOG ON

HER OWN,THEN NOT GET A "REAL YORKIE".............................PLEASE PLAY FOR THEM BOTH !~

LOVE,
WEBKINZMOM04


p.s. Sorry for the CAPS thing , I CAN'T SEE HERE. i AM NOT YELLING HERETRUST ME !!!!
)
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