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Old 09-07-2009, 12:13 PM   #1
Shadow350z
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Question Answered: HELP! whats the Ganz email cause i have a problem with my e-store account.

I cant open my estore accout 4 the past month about & i need to contact Ganz but i don't know thier email adress.

So i need thier e-mail adress, dose anyone know it???
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Best Answer - Posted by marnabear
If you know the email you set up your estore account with go to the estore and scroll down to the bottom and click on contact us. Tell them what problem you are having and you should get a response. I have heard that using this form gets better results than the regular Webkinz customer service.

If you tell us what problem you are having with it maybe we can help you.
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Old 09-07-2009, 12:20 PM   #2
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Default Re: HELP! whats the Ganz email cause i have a problem with my e-store account.

Heres a link: http://http://www.webkinzinsider.com...ddress-247012/
Hope this helps.

Last edited by Aqua30; 09-07-2009 at 02:25 PM..
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Old 09-07-2009, 12:20 PM   #3
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Default Re: HELP! whats the Ganz email cause i have a problem with my e-store account.

I do not think you should email them... they do not respond. I would recommend calling them. Their phone number is the sticky in the Somebody Help! section (the title says it all, you should see it)
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Old 09-07-2009, 01:00 PM   #4
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Default Re: HELP! whats the Ganz email cause i have a problem with my e-store account.

it's best to call and you get to talk to a human being
Telephone: 1-866-WEBKINZ * 1-866-932-5469
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Old 09-07-2009, 01:19 PM   #5
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Default Re: HELP! whats the Ganz email cause i have a problem with my e-store account.

I would call them at...1-866-932-5469
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Old 09-07-2009, 04:07 PM   #6
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Default Re: HELP! whats the Ganz email cause i have a problem with my e-store account.

If you know the email you set up your estore account with go to the estore and scroll down to the bottom and click on contact us. Tell them what problem you are having and you should get a response. I have heard that using this form gets better results than the regular Webkinz customer service.

If you tell us what problem you are having with it maybe we can help you.
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Old 09-11-2009, 09:23 PM   #7
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Default Re: HELP! whats the Ganz email cause i have a problem with my e-store account.

Thx GUYS!!!!
but my problem was that when i tryed 2 log in 2 the estore acount i like wouldn't go through. & yes it was the right username&password becuz i right all my passwords & stuff.
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Old 09-11-2009, 09:37 PM   #8
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Default Re: HELP! whats the Ganz email cause i have a problem with my e-store account.

Remember, your user name at the e-store is your e-mail address.
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