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Old 06-28-2008, 08:21 PM   #11
here the wild things
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amandainohio24 flows towards the sea of knowledgeamandainohio24 flows towards the sea of knowledgeamandainohio24 flows towards the sea of knowledgeamandainohio24 flows towards the sea of knowledgeamandainohio24 flows towards the sea of knowledgeamandainohio24 flows towards the sea of knowledgeamandainohio24 flows towards the sea of knowledgeamandainohio24 flows towards the sea of knowledge

Default Re: Help...What happened!?

I made sure to purchase the stringy ones, full sized as I knew that was what I needed. I even tried the logging out then back in, nothing. Not even in my storage. I guess I will be calling Ganz on Monday.
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Old 06-28-2008, 08:23 PM   #12
MrsDisneyland
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MrsDisneyland will become famous soon enough

Default Re: Help...What happened!?

I hope you get everything worked out. Lots of members have made some great suggestions. Take Care!
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Old 06-28-2008, 08:50 PM   #13
ishes for Webkinz
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mimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellencemimzysmom is the epitome of excellence

Default Re: Help...What happened!?

I have had everything I have ever had go wrong with my account fixed eventually. It seems to take the process about one month. You send the email, they send you one asking for more info, you reply, then they call you. The customer service reps have been very nice. Even when I adopted 3 lil pigs for potm and didn't get the prizes, and played e mail tag with Ganz, then eventually got a rep, who told me to only adopt one at a time from now on, and she was only allowed to restore one item per account (I was due 3), I was patient, and thanked her for the one she gave me. It seems to work out in the long run. Unfortunately, there are those who try to scam Ganz, and they are very wary about awarding items. Good luck.
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Old 06-28-2008, 08:51 PM   #14
russellpup67
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Default Re: Help...What happened!?

let ganz knw, they will take care of it!
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