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Old 06-28-2008, 05:52 PM   #1
here the wild things
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Default Unanswered: Help...What happened!?

I just adopted 3 of the pet of the month elephants and I did not get anything special with them, no POM exclusives, no wish token, or any extra kinzcash. What happended? What should I do?
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Old 06-28-2008, 05:54 PM   #2
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Default Re: Help...What happened!?

o my! i think this used (and may still) happen to people. just email or call GANZ and i think they will give you a replacement, maybe even let you pick out your item!
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Old 06-28-2008, 05:57 PM   #3
4seahorse
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Default Re: Help...What happened!?

Yep.. call or email, ganz.

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Old 06-28-2008, 06:55 PM   #4
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Default Re: Help...What happened!?

First make sure that they are the regular sized original elephant (not the lil kinz and not the velvety elephant), then log off and then back on. If you adopted the correct elephant and you still do not have your gifts, then call Ganz on Monday. Good luck!!
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Old 06-28-2008, 06:56 PM   #5
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Default Re: Help...What happened!?

contact them. they will give you ANY item you want. I know aswome right?
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Old 06-28-2008, 06:59 PM   #6
ntaspnkasu
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Default Re: Help...What happened!?

Or did you get your items from storage. Usually that's where mine is when I start to panic.
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Old 06-28-2008, 07:00 PM   #7
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Default Re: Help...What happened!?

What seahorse said!
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Old 06-28-2008, 07:13 PM   #8
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Default Re: Help...What happened!?

If you are sure you have the "stringy" elephant, not the velvety (I made that mistake), and you have tried logging out, then back in, it may still show up at a later date. I was told by a customer service rep not to adopt more than one potm a day. It took a few weeks, but one day when I logged in, my potm items were there. I had emailed Webkinz about the problem.
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Old 06-28-2008, 07:31 PM   #9
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Default Re: Help...What happened!?

View Post Originally Posted by godslittlegirl
contact them. they will give you ANY item you want. I know aswome right?
Actually, Ganz isn't replacing items as much as they used to. You can try, though.
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Old 06-28-2008, 07:44 PM   #10
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Default Re: Help...What happened!?

View Post Originally Posted by larkrose
Actually, Ganz isn't replacing items as much as they used to. You can try, though.
your right i adoped the :chi: back when it was the pet of the month and i did not even get the box it came with. and ganz was no help they gave me nothing.
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