Rare times in local KT. Place your mouse over times and items for time conversions and info.
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First make sure that they are the regular sized original elephant (not the lil kinz and not the velvety elephant), then log off and then back on. If you adopted the correct elephant and you still do not have your gifts, then call Ganz on Monday. Good luck!!
If you are sure you have the "stringy" elephant, not the velvety (I made that mistake), and you have tried logging out, then back in, it may still show up at a later date. I was told by a customer service rep not to adopt more than one potm a day. It took a few weeks, but one day when I logged in, my potm items were there. I had emailed Webkinz about the problem.
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