| 05-25-2008, 05:03 AM || #15 |
Join Date: Jan 2008
| | Re: HELP!! What to do about account hijacks?
I have the same problem. Everytime I go on and play Webkinz I get logged off and then can't log in because my password does not work. I'd have to go and change my password. When I log in I find kinzcash missing and items missing. One time I had my Booger Gets an A trophy and Cash Cow trophy taken away. Another time my egg chair (PSI for chicken) taken away. Another time I had the booming black couch and the red couch taken away. Another time I logged in to find everything in every room was in my dock. I put them all back to find 2 modern tvs, rock n roll theme coffee table, wizard theme couch, all foods in the dock, all bingoz coupons, all w shop coupons, manic monitor tv, 2 counters, beach theme chair, rock n roll theme desk, and rock n roll theme vanity missing. I have the basketball wallpaper and flooring for my cocker spaniel's room and they were changed to the baseball wallpaper and funky girl flooring. I emailed Ganz about all of this and they said the only way this could happen is because someone knowns my password and I should change it or that there is a glitch in Webkinz World. I don't know what to do. I'm afraid to play because if I get money it would get taken away and if I buy more stuff they would just get taken away. I had to earn money to buy back the lost items. I haven't replaced the lost manic monitor tv or the egg chair. The only way to replace the chair is to buy another chicken which I would hate to have to do. Should I email Ganz again? What do you all think I should do? I hate that someone is doing this to me. No one knows my password except me and I change it almost everyday or every other day.
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