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Old 09-23-2009, 06:01 PM   #1
cupcakey12
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Default Unanswered: Help! Webkinz World isn't loading!

I have a very sad problem. I've been trying to log onto Webkinz World all day and whenever I click the log in button the green screen doesn't load. All I see is a plain green screen. I'm using firefox and I've cleared my cache a few times. I've also restarted my computer.

Help please?
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Old 09-23-2009, 06:06 PM   #2
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Default Re: Help! Webkinz World isn't loading!

Do you have another browser (like Internet Explorer) that you can try?

I sometimes have issues with Firefox, too... Also, make sure you've refreshed the log-in page a couple of times (F5)
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Old 09-23-2009, 06:15 PM   #3
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Default Re: Help! Webkinz World isn't loading!

Yep, I have internet explorer and it doesn't work on there, either :C

I've refreshed the page and that doesn't help either.

But the thing is, is that it works on my brother's computer. But I can't use his because he'll get mad at me (haha).
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Old 09-23-2009, 08:34 PM   #4
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Default Re: Help! Webkinz World isn't loading!

My message is below -->
Sorry it glitched

Last edited by xxaeroxx; 09-23-2009 at 08:38 PM..
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Old 09-23-2009, 08:34 PM   #5
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Default Re: Help! Webkinz World isn't loading!

This is happening to me too. I also cleared my cache a couple minutes ago and it still won't work. I am using Safari.
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Old 09-23-2009, 08:37 PM   #6
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Default Re: Help! Webkinz World isn't loading!

Hi there,

Sorry to hear that you're having problems... have you made sure that all of your updates are updated? Here are some links that you could use. Also, try to clear your cache.

Firefox 3.5 (newest version)-->Firefox Browser | Free ways to customize your Internet

Internet Explorer 8 (newest version)--> Internet Explorer 8: Home page

Adobe Flash Player (newest version this is what you use to play Webkinz every single time)-->Adobe - Adobe Flash Player

Good luck! Hope I helped - PM or VM me for more help if you need anymore Have a WONDERFUL day
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Old 09-24-2009, 05:14 PM   #7
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Default Re: Help! Webkinz World isn't loading!

Thanks so much for the help xxaeroxx, but it's still not working!

I updated my firefox and cleared my cache again!

What in the world do I need to do? All I want to do is play webkinz!



Does anybody have a solution to my problem? An answer or some help would be appreciated.

Last edited by cupcakey12; 09-24-2009 at 05:14 PM..
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Old 09-24-2009, 09:51 PM   #8
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Default Re: Help! Webkinz World isn't loading!

I have no idea what to do. My ww worked fine then I got please wait.... Now all I get is the green screen too. Oh no!!!!
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Old 09-24-2009, 10:21 PM   #9
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Default Re: Help! Webkinz World isn't loading!

I am sorry to hear that you are having trouble getting on WW. Sometimes when I have this problem I log out and back on and make sure I mouse- click instead of hitting enter on my keyboard when the screen prompts me to click begin playing. That usually will get me in instead of having the green screen. Hope this helps.
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Old 09-26-2009, 10:43 AM   #10
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Default Re: Help! Webkinz World isn't loading!

Thanks for your help, Jasmyn, but I don't understand what you're saying.

When I click "Log On" I get the green screen. I don't even get to the part where you enter your password or user name.
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