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Old 05-10-2009, 09:09 PM   #21
me is bored xD
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Default Re: Help Webkinz Code mixup

View Post Originally Posted by freia66
I accidentally entered the wrong code for my webkinz. Okay here's what I did I wanted my gecko to be named Lizzonardo so I typed it in then I accidentally entered the black poodles code. And I don't know what to do. In the help, it said that pet names/codes cannot be changed. So we are wondering if there is any way to call Ganz and see if they can delete this pet, since it was a screw up, or if this a useless exercise. Thanks!
You could call them and they WILL change the name for you if you ask them (:

There number is 1-866-WEB-KINZ

Hope I helped!
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Old 05-10-2009, 09:12 PM   #22
Yay!I'm
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Default Re: Help Webkinz Code mixup

I think the best thing you can do right now is go with the flow, i think you should call the 1-800 # but if all else fails,just enjoy your pet . One time on a different website that i have dolls registered on (a way long time ago btw) i wanted to name my blue doll crysta and my red doll leba but they got switched up,*sigh* but i suppose life goes on,and at least you still have the pet
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Old 05-10-2009, 09:27 PM   #23
Make your own LUCK
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Default Re: Help Webkinz Code mixup

View Post Originally Posted by Zooz
Well, look at it this way...at least you don't have a seal named Holiday Storage...
Do you really have one named that ?? Too funny !!

I would call Ganz first thing Monday morning and see. The call is free so it doesn't hurt to try !!
If not I would just laugh it off and enjoy Lizzanardo the poodle. Just call her Lizzi.
Good luck !
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Old 05-11-2009, 12:27 PM   #24
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Default Re: Help Webkinz Code mixup

View Post Originally Posted by funkyc63
Do you really have one named that ?? Too funny !!
Yes...unfortunately! I had the "brilliant" idea that I would organize my rooms by naming pets after what I wanted to store there...but in hindsight... Oh, well, life's like that!
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Old 05-11-2009, 12:53 PM   #25
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Default Re: Help Webkinz Code mixup

IF you get a nice rep on the phone, they will change the name... I've had one changed. It turned out I spelled it wrong and that irritated me... The man on the phone was very nice and changed it no problem.
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Old 05-11-2009, 02:54 PM   #26
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Default Re: Help Webkinz Code mixup

I got my account restarted because I accidentally entered my panda's code. i wanted to name my panda bamboo but then i had a raccoon named bamboo! so we called ganz and they restarted my account. but here is where i can help you! if you do restart ur account ur webkinz codes are now unused yucan just put them all back on! thats what i did!
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Old 05-11-2009, 03:38 PM   #27
Are we there yet?
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Default Re: Help Webkinz Code mixup

They can both change the name, or reset the pet code. Now if they will is another story. I know of a person that named their pet the pet code by accident....and obviously that cannot remain that way for security reasons. So GANZ changed the pet's name for the person. A friend of mine had 35 pet codes reset because her account became very glitchy. GANZ offered to reset those pet codes so she could move them to another account.

So, yes it can be done, but GANZ has is the ones to decide if they will or not.
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