Rare times in local KT. Place your mouse over times and items for time conversions and info.
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After you log out & log back in, Try reading your read mail, then try to go to new mail & maybe that will work. If not ---- do what everyone else said & call Ganz. Good Luck! :ppony::clyde::gor::pig::pgn::snake::luvfrog ::toucan:
Maybe u could Refresh the Webkinz Page, log on again and try to open them again, and also, i would try to X-Out all other Websites before doing this, so your computer will not be going slower and it might have a better chance of opening. Otherwise, yea i would E--mail Ganz
I have actually had a problem lately where it puts a gift box in my dock. It is really weird. It looks just like the present in whatever color wrapping paper it came in. If it does put a gift box in your dock, maybe that's why you can't reopen it from KinzPost. By the way, when this happens to me, I just drag the present out of my dock - I don't even have to be in a room! I just drag it up toward the newspaper page and then it opens. I hope one of us has helped you today! Such torture having gifts and not being able to open them!!!!
To clear your cache or your history
Go to that sprocket or gear thing in the upper right hand corner of your Browser that says TOOLS
click on the arrow that points down
click on options
click on Clear History
This will open 6 boxes
click on each button (wait for each box to clear out)
On the last one, another box will open, put a check mark in that box and click ok
You will probably have to log into Webkinz Insider all over again, but that should clear all of the temporary files and cookies that are stored in your History.
Log back into Webkinz World
If it doesn't work, don't worry, you have up to 30 days to claim your gifts before they get sent back to the sender. I don't think you need to call Ganz about this, it will clear up soon.
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