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Old 07-18-2009, 04:52 PM   #1
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Default Answered: help uploading pictures

I have been trying to upload pictures from my computer into my album and I keep getting the message that it is not a valid file. I did this before exactly the same way and it worked. Has something changed on WI and if so, how can I upload pictures to my album now?
marnabear is offline Female
Best Answer - Posted by Cloud One
View Post Originally Posted by marnabear
I cleared my cache and logged out and back in and it still does not work. I may have to reboot my computer. I will try again later after I have done so. I tried two different browsers with no luck on either one.
Try re-saving your picture and make sure it's a jpg, gif, or png. Then try uploading again.

Quote:
Also I used to always stay logged in but now I have to log in every time I go to WI.
When you log in, make sure you check the box that says "remember me."
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Old 07-18-2009, 04:53 PM   #2
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Default Re: help uploading pictures

View Post Originally Posted by marnabear
I have been trying to upload pictures from my computer into my album and I keep getting the message that it is not a valid file. I did this before exactly the same way and it worked. Has something changed on WI and if so, how can I upload pictures to my album now?
I've had the same problem trying to upload into a regular album. I have to upload them in to my Profile album.
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Old 07-18-2009, 04:55 PM   #3
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Default Re: help uploading pictures

This was happening to me yesterday (probably because of the server update), but it's working today...

I think it should be working for everyone now... try clearing your cahce, logging out and iin, and if it still doesn't work, contact an Admin

View Post Originally Posted by kayembee
I've had the same problem trying to upload into a regular album. I have to upload them in to my Profile album.
I've uploaded pictures to a Public and Profile album today- it worked for me...
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Old 07-18-2009, 05:21 PM   #4
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Default Re: help uploading pictures

I had the same problems today. I did what dotdotduck just suggested, and now it's all working.
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Old 07-18-2009, 05:22 PM   #5
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Default Re: help uploading pictures

It was not working yesterday for a while but now it should... I believe it was the server update... Hope it works... If not clear cashe and cookies!
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Old 07-18-2009, 05:29 PM   #6
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Default Re: help uploading pictures

I cleared my cache and logged out and back in and it still does not work. I may have to reboot my computer. I will try again later after I have done so. I tried two different browsers with no luck on either one.

Also I used to always stay logged in but now I have to log in every time I go to WI.

Last edited by marnabear; 07-18-2009 at 05:39 PM..
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Old 07-18-2009, 08:08 PM   #7
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Default Re: help uploading pictures

View Post Originally Posted by marnabear
I cleared my cache and logged out and back in and it still does not work. I may have to reboot my computer. I will try again later after I have done so. I tried two different browsers with no luck on either one.
Try re-saving your picture and make sure it's a jpg, gif, or png. Then try uploading again.

Quote:
Also I used to always stay logged in but now I have to log in every time I go to WI.
When you log in, make sure you check the box that says "remember me."
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Old 07-18-2009, 09:19 PM   #8
marnabear
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Default Re: help uploading pictures

Thank you, Cloud One. I converted to jpg and that worked. This must be a recent change because I did not have to do that before. I will have to make sure that when I take my screenshots that I save them in that format and I hope that they will come out clearer.
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Old 07-18-2009, 09:22 PM   #9
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Default Re: help uploading pictures

View Post Originally Posted by marnabear
Thank you, Cloud One. I converted to jpg and that worked. This must be a recent change because I did not have to do that before. I will have to make sure that when I take my screenshots that I save them in that format and I hope that they will come out clearer.
You're welcome. I'm glad that worked Jpgs and gifs can be uploaded almost anywhere. Sometimes PNGs too. If you ever have trouble uploading a picture somewhere (anywhere, not just here), try one of those formats first since they're the most common for the web
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