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Old 06-23-2010, 10:18 AM   #1
adogsluv
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Exclamation Unanswered: Help threw away tag!?!?

It was his Birthday and he has never had a webkinz before and threw away the tag not nowing he would need it.Is there any way to still get the fish online?
thanks.
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Old 06-23-2010, 10:19 AM   #2
Harry S is a bunny!
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Default Re: Help threw away tag!?!?

No, sorry. It says on the tag to keep it. Also, I don't think GANZ would replace it. Sorry Try digging through the trash to see if you can find it again.
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Old 06-23-2010, 10:21 AM   #3
Wacky Biscuit♥
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Default Re: Help threw away tag!?!?

Unfortunately no.
You could try contacting Ganz, but I HIGHLY doubt they'll do anything.
They really can't do anything, because then anyone could call them saying "Oh, I lost my code", and then get a free code, so they usually (if ever) give you a code.
Sorry that happened to you.
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Old 06-23-2010, 10:24 AM   #4
adogsluv
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Default Re: Help threw away tag!?!?

yeah i was afraid of that. thanks. well he's too young to read the tag and his parents don't relly know how webkinz work. Maybe i'll send them an email you never know. Thanks again for your help.

Last edited by Dixiecup; 06-23-2010 at 10:32 AM.. Reason: edited out age
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Old 06-23-2010, 10:28 AM   #5
Sarah!
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Default Re: Help threw away tag!?!?

Nope..:-/ It's preety sad wen that kind of stuff happens thoh..:-/
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Old 06-23-2010, 10:31 AM   #6
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Default Re: Help threw away tag!?!?

Nope. Ganz might do something if you called but they have no way of knowing if you're telling the truth so I highly doubt it. You can buy a code at the eStore but I don't think they have that fish.
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Old 06-23-2010, 10:31 AM   #7
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Default Re: Help threw away tag!?!?

As everyone else said, they will not replace it. I bought the Ballet out (Kinzstyle) and didn't notice that the pack was opened a bit and the code was gone, my Mom called and was told there's nothing they can do about it.
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Old 06-23-2010, 10:39 AM   #8
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Default Re: Help threw away tag!?!?

I'm sorry to hear about that, but everyone's right. If it's gone, it's gone. That's what GANZ will tell you if you call them as well (that'll be faster than e-mailing customer service. GANZ doesn't use their regular e-mail anymore).
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Old 06-23-2010, 02:06 PM   #9
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Default Re: Help threw away tag!?!?

I am sorry, you need that tag
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Old 06-23-2010, 03:28 PM   #10
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Default Re: Help threw away tag!?!?

i dont think u can do anything about it sorry
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