Rare times in local KT. Place your mouse over times and items for time conversions and info.
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Yesterday I made a post about how I have a Wacky Zigoz Snow globe stuck in one of of my rooms. I mailed ganz with the "I have an item stuck in my room" button but when I fill out the form they email me with the instructions for forgetting my my password. I have not foggoten my pasword its the item I have a problem with! What do I do? Do I still follow those instuctions?
Here, Hope Momwhoplays has written an EXCELLENT Guide on how to Unstick items WITHOUT Ganz' help. It works a LOT of the time and you should give it a whirl. Sometimes those forms are kind of confusing and they just send you a form response, anyway http://www.webkinzinsider.com/forum/...m-t380551.html
Hmmm...try re-sending it. (The item stuck application) It might just be they sent the wrong instructions to the wrong person. Somebody who filled out the forgetting password form may have gotton the items stuck instructions!
Hope it all works out!
Was it ON a pedestal to begin with? If it was, place the pedestal where the item is. The pedestal will still go there.
If the item was on something before, it will accept THAT pedestal, but only that pedestal
I know it seems like it is stuck, but it can be unstuck
The reason why it is stuck is because it thinks it belongs still with whatever item it once was on. Because it can be placed on either the floor OR a counter, coffee table, side table or pedestal, it has TWO values to deal with and once the item that it was on gets removed, it confuses the system. The Globe still thinks it is on a pedestal. (OH Gosh, I know people like this )
If there was no pedestal, any one should do...just place it where that item is and it should 'hop' right onto it. Log out and log back in. I think it should clear it up
Guess what?? IT WORKED!!!!!! But I did it before you posted that so I bought a diferent pedistal. Ooops! But I did the instuctions from the link you gave me logged out then back in then it was in my dock so IT WORKED!!! I am so happy! thanks for all the help!
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