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Old 09-01-2008, 05:25 PM   #1
bookworn89
Guest

Default Unanswered: Help! (Solved) plz im so sad!

Help
i got 16 charms... 2 are duplicates but
but my friend said they were fine if they were duplicates
she has her fountain and tree but only 16 unique ones...
so i logged my 16th one in so happy
Nothing
log out and in
Nothing
Nothing I Search The Charm Forest Thing At The Top
Nothing
Am I Just Missing Something ( I Hope)

Please Please Please help rep point for the people
that help


Please don't offer rep points, just give them to helpful people, thanks--Larkrose


---------- bookworn89 added 3 Minutes and 8 Seconds later ----------

PLZ! People help!

Last edited by bookworn89; 09-02-2008 at 04:52 PM.. Reason: Automerged Doublepost
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Old 09-01-2008, 05:41 PM   #2
FireClan
Guest

Default Re: Help! plz im so sad!

Contact Ganz through email, support@webkinz.com. Explain to them, and tell them your username, also!
Old 09-01-2008, 05:45 PM   #3
bookworn89
Guest

Default Re: Help! plz im so sad!

Thanks (TLR) TLR stands for ten letter rule
Old 09-01-2008, 05:52 PM   #4
call me jenny(:♥
 
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Default Re: Help! plz im so sad!

its ok. ganz will just fix it!! email them at support@webkinz.com, or just go to your webkinz hope page, click customer service, then click comments and suggestions, and just fill out the form and explain to them what happened to you. dont worry. there is still hope!!
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Old 09-01-2008, 06:00 PM   #5
bookworn89
Guest

Default Re: Help! plz im so sad!

Thanks! (TLR)
Old 09-01-2008, 09:34 PM   #6
Lil Kinz
ButterflyChic is an unknown quantity at this point

Default Re: Help! plz im so sad!

oh that must **** i hope it all works out
ButterflyChic is offline Female
Old 09-01-2008, 09:38 PM   #7
ebkinz are fun!
Gift Guru
 
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Default Re: Help! plz im so sad!

I am so sorry that happened to you. I am not totally sure if it is okay if they are duplicates. They might not count towards the 16 needed for the fountain. It says that duplicates will be converted to 250KC, so maybe this doesn't count. I don't know, just a thought. I hope you get your fountain!
Shanti is offline Female
Old 09-01-2008, 09:39 PM   #8
BeachBabe14
Guest

Default Re: Help! plz im so sad!

well i don't think that duplicates count. it might just contact ganz. but you have to be 18 years or older to call.
Old 09-01-2008, 09:48 PM   #9
jazzy99999
Webkinz :)
 
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Default Re: Help! plz im so sad!

Shanti was right, you need 16 different charms to get the Fountain. If you look at your Charm collection it will only show you 15 charms since the duplicate is turned into KC. Sorry, you will need to get a different charm before you will get the Fountain.

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jazzy99999 is offline Female
Old 09-01-2008, 09:54 PM   #10
ow I'm a
Gifted
 
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acegirl906 will become famous soon enough

Default Re: Help! plz im so sad!

sorry! IDK what to do
acegirl906 is offline
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