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Old 04-04-2008, 05:22 PM   #1
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Angry Unanswered: Help! Skateboard stuck in door!

Hello,
My new skateboard is stuck in a doorway. I can not get on it or move it. What do I do?
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Old 04-04-2008, 05:25 PM   #2
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Default Re: Help! Skateboard stuck in door!

Follow this link for Webkinz Customer Service regarding stuck items. Fill out the info and submit. It coud take a few days and you may recieve an email regarding the item.

http://customerservice.webkinz.com/cs/us_en/ss.php

Occasionally it does work itself out with the nightly maintenance. Good Luck
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Old 04-06-2008, 01:08 AM   #3
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Default Re: Help! Skateboard stuck in door!

View Post Originally Posted by kayembee
Follow this link for Webkinz Customer Service regarding stuck items. Fill out the info and submit. It coud take a few days and you may recieve an email regarding the item.

http://customerservice.webkinz.com/cs/us_en/ss.php

Occasionally it does work itself out with the nightly maintenance. Good Luck
Excellent timing on that answer, thanks a lot. The kiddo just had this happen this afternoon and since we still seem to be having a problem pulling up the main page I couldn't remember the URL to get to the FAQ or the customer service page to look and see what to do to resolve it. Appreciate the answer. I see this is a common problem apparently if it's part of a nightly maintenance routine.

There do seem to be a number of bugs and reliability issues in the Webkinz universe. A bit frustrating after just a couple of days of playing around actually, guess you get use to it, it is free after all...
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Old 04-06-2008, 09:08 AM   #4
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Default Re: Help! Skateboard stuck in door!

View Post Originally Posted by kayembee
Follow this link for Webkinz Customer Service regarding stuck items. Fill out the info and submit. It coud take a few days and you may recieve an email regarding the item.

http://customerservice.webkinz.com/cs/us_en/ss.php

Occasionally it does work itself out with the nightly maintenance. Good Luck
Well there's pros and cons to that. Some WI member reported that their item went missing and no longer was found...
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