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Old 01-02-2012, 02:56 PM   #1
Lil Kinz
mhash621 is an unknown quantity at this point

Default Unanswered: Help! Servers are down message

Whenever we try to log in to adopt a pet, we get a message that the webkinz servers are down. This has been going on since we tried yesterday. We have cleared the cache already and we have tried IE, Firefox, and Chrome- same message on all 3.
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Old 01-02-2012, 03:47 PM   #2
Webkinz :)
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Default Re: Help! Servers are down message

Ganz posted something on their WK News site apologizing for the server problems when adopting. That was shortly after Christmas. I don't know of any other statements they issued saying it was fixed or saying it wasn't
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Old 01-02-2012, 03:59 PM   #3
ebkinz A.my
Webkinz :)
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Default Re: Help! Servers are down message

This is the official message from Webkinz on Twitter:

webkinz Webkinz by Ganz

If you're having trouble adopting a Webkinz Pet in Webkinz World, please call us at 1-866-932-5469 Monday - Friday 9am-6pm (EST).

30 Dec
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