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Old 11-27-2010, 12:35 PM   #1
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Default Answered: Help with restoring account?

My account on webkinz expired a while ago so I have not been on WI for a while, but after I purchased a new one to reopen it and came here to log in to my account, it wouldn't let me. I no longer have access to the email I used when I signed up for an account, so I am wondering how I would go about retrieving it? My old username was hj222377, and I am happy to verify that through my webkinz account if that would help at all. Thanks for any advice!
luvalicious is offline Female
Best Answer - Posted by COWS4YOU
hang on, I will help you
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Old 11-27-2010, 12:46 PM   #2
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Default Re: Help with restoring account?

If your WW account expires, you have one year to adopt another pet onto the account to get everything back. After that, everything is lost. I see you got that, which is good. As for the email address, I'm not sure that's needed, but then again I don't know. Is it possible your account has been expired for more than a year?
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Old 11-27-2010, 12:46 PM   #3
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Default Re: Help with restoring account?

hang on, I will help you
COWS4YOU is offline

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