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Old 08-24-2009, 11:15 AM   #1
marnabear
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Default Answered: Help report bed problems

I just got off the phone with Ganz to report a problem with a table that I cannot put anything on and I also mentioned the problem with the pets sinking into certain of the beds. I know on is the daredevil bed and another is the speedy sleeper bed.

Tash (sp?) was very nice and spent a lot of time on the phone with me. She is going to call again tomorrow about the table and she said that if I knew of any more beds that have problems I could tell her then.

Have any of you found problems with pets sinking into any other beds besides the two I mentioned? I don't think I can test every bed that there is by myself.
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Best Answer - Posted by marnabear
I just got off the phone with Tash who called me back as promised. She did not have a solution for my orange table which would not let me put anything on it. She thought it was because I had traded for it, but I had not. But I asked her to remove the two stuck items in another room and that was the problem.

I also gave her a list of the beds and the tubs that I know from my personal experience have problems.

Daredevil bed, Speedy Sleeper bed, Oriole PSI and Fantasy Coach.

Tubs - Blue Jay PSI, black cat PSI, and pinto PSI. The hippo PSI seemed to work for me.

She is going to pass this information to the tech department after she tests it herself to get screen shots and these should be fixed as soon as they can figure out the problem.
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Old 08-24-2009, 11:34 AM   #2
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Default Re: Help report bed problems

My oriole sinks down in his PSI nest bed. Thanks for doing this!
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Old 08-24-2009, 11:41 AM   #3
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Default Re: Help report bed problems

I've only had problems with the Speedy Sleeper Bed so far!

Thanks for bringing this to Ganz's Attention.
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Old 08-24-2009, 11:45 AM   #4
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Default Re: Help report bed problems

Great Job! I haven't had any bed problems, but there is a few tables in my house (with nothing on them) and when i try to put something on them it says Oops! Sorry! no more space in the container! but i think i should contact ganz myself for that (:
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Old 08-24-2009, 12:35 PM   #5
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Default Re: Help report bed problems

Nice job! Ihave only had the problem with the Daredevil bed, like others.
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Old 08-24-2009, 03:15 PM   #6
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Default Re: Help report bed problems

View Post Originally Posted by hp1010
Great Job! I haven't had any bed problems, but there is a few tables in my house (with nothing on them) and when i try to put something on them it says Oops! Sorry! no more space in the container! but i think i should contact ganz myself for that (:
That is why I called them because I have that, too. Something was on that table when there was the sunken items problem and I must have moved the table. The Ganz person spent a long time trying to figure this out and could not. That's what she is to call back about tomorrow and she asked me to tell her about any other beds that were causing problems. I will add the oriole PSI to the list. My wooly mammoth is using that and I suppose she has really sunk out of sight.
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Old 08-24-2009, 03:43 PM   #7
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Default Re: Help report bed problems

I have heard the bathtubs are doing the same thing.
Old 08-24-2009, 04:04 PM   #8
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Default Re: Help report bed problems

View Post Originally Posted by ebaday
I have heard the bathtubs are doing the same thing.
I'm afraid to say how long it's been since I've given my pets a bath, but I will try it out and report that problem also.
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Old 08-24-2009, 06:26 PM   #9
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Default Re: Help report bed problems

Yes I have a couple of beds that my pets sink into. One I remember is the car bed. Can't think of the others off hand but when I go into a room I think the bed is empty until I look real close and just barely see my pet.:ccat:
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Old 08-24-2009, 06:42 PM   #10
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Default Re: Help report bed problems

I've had pets doing this in several beds. I think someone mentioned the oriole bed already and the other one I know off the top of my head is the Fantasy Coach Bed.
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