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Old 03-08-2008, 11:33 PM   #1
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Default Unanswered: Help! 'Pretty in Pink' themed room won't load!

Ugh! Well, there was this glitch I didn't know about..

I brought the Tea Table from the PIP theme and even though it was a blank space I thought it would show up in my room so I got it and put it in my room and this really weird blue box appeared instead of the table.. it all froze up and I logged in again and went to my room. It says 'loading furniture', but half-way it just stops. This room only has 1 item in it so I don't think loading time was the problem because I waited an hour and it still stayed that way.

I logged in/out and kept trying and it kept stopping.. I think this is because of the blue box in the room.. I cleared my cache ad everything but nothing works..

HELP!
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Old 03-09-2008, 12:03 AM   #2
dancingqueens12
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Default Re: Help! 'Pretty in Pink' themed room won't load!

um...thats happening to me also but instead it just wont get in the room
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Old 03-09-2008, 11:51 AM   #3
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Default Re: Help! 'Pretty in Pink' themed room won't load!

Yeah, this seems to be happening to a lot of people. You should just wait it out, because I'm sure a lot of other users have reported it to Ganz. Hopefully they'll fix it soon. Good luck!
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Old 03-09-2008, 12:16 PM   #4
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Default Re: Help! 'Pretty in Pink' themed room won't load!

Thanks guys.
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Old 03-09-2008, 12:43 PM   #5
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Default Re: Help! 'Pretty in Pink' themed room won't load!

Yeah, it has been happening to a few people on here too. There were these unreleased items in the PIP theme, and they didn't have any pictures or previews of some of the items. So when you buy them, they come out as blue boxes, and sometimes they lock you out of your room/account or leave your pet stuck there.

Try e-mailing customer support at: support@webkinz.com ; you should get a reply in a few days, or a week or two.

Or try calling them at: 1-866-932-5469 OR 1-800-724-5902

I'm not sure which number works best but you can always try both if you want.
Hope everything works out for you!
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Old 03-09-2008, 12:52 PM   #6
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Default Re: Help! 'Pretty in Pink' themed room won't load!

If you want, I believe that might be another glitch of Webkinz World, so try emailing Ganz. If you want ganz email adreess PM me and I will send it to you! I will also post it here for everyone to use!
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Old 03-09-2008, 04:32 PM   #7
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Default Re: Help! 'Pretty in Pink' themed room won't load!

Thanks guys.. I got my penguin out (who was stuck in there) and left the room. It still shows up as a blue box but I am just not going back in there again.
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Old 03-18-2008, 04:54 PM   #8
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Default Re: Help! 'Pretty in Pink' themed room won't load!

I e-mailed them and they said they sent the issue to their "tech wizards". I bet I won't get an answer back until 2020.
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Old 03-18-2008, 05:09 PM   #9
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Default Re: Help! 'Pretty in Pink' themed room won't load!

never happened 2 me b4. I would b really mad. GANZ should fix these glitches.
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Old 03-18-2008, 05:53 PM   #10
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Default Re: Help! 'Pretty in Pink' themed room won't load!

View Post Originally Posted by addie9336
Ugh! Well, there was this glitch I didn't know about..

I brought the Tea Table from the PIP theme and even though it was a blank space I thought it would show up in my room so I got it and put it in my room and this really weird blue box appeared instead of the table.. it all froze up and I logged in again and went to my room. It says 'loading furniture', but half-way it just stops. This room only has 1 item in it so I don't think loading time was the problem because I waited an hour and it still stayed that way.

I logged in/out and kept trying and it kept stopping.. I think this is because of the blue box in the room.. I cleared my cache ad everything but nothing works..

HELP!

The same thing happened to me, so I wrote them to tell them and they were able to take out one of the black boxes but, I still need one more taken out and they are still working on that I guess because they have not fixed it for me yet. I thought the same as you that it would show up in my room but that wasn't the case. I hope we both get our rooms fixed soon.
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