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Old 01-28-2009, 05:06 PM   #1
I want a octopus
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Angry Unanswered: Help Please what is ganz' email address? Please respond

I am about to die. I have to know ganz' email adress if i don't find out what it is i will be in hot water( I will be mad). Please help i beg of you!
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Old 01-28-2009, 05:11 PM   #2
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Default Re: Help Please what is ganz' email address? Please respond

http://www.webkinzinsider.com/forum/...r-t247012.html

This is a thread link that shows you all you need to know.

-Carlyy<3
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Old 01-28-2009, 05:12 PM   #3
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Default Re: Help Please what is ganz' email address? Please respond

They prefer that members contact them this way:
Go to webkinz.com
Click on Customer Service
Go to the comment and suggestion box (the very last one) and click on "our question does not appear above" and type it in. Good luck, I hope you get your problem resolved ASAP.
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Old 01-28-2009, 05:15 PM   #4
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Default Re: Help Please what is ganz' email address? Please respond

support@webkinz.com

Good luck!
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Old 01-28-2009, 07:56 PM   #5
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Default Re: Help Please what is ganz' email address? Please respond

go to webkinz.com put costimer support put other and type what you have to say they probaly won't read the email
Old 01-28-2009, 08:04 PM   #6
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Default Re: Help Please what is ganz' email address? Please respond

Ganz doesn't seem to do help by email anymore.
I would suggest you to use their form on their website or call them.

Quote:
If you have a problem with your Webkinz account and you need to contact Ganz:

Telephone: 1-866-WEBKINZ * 1-866-932-5469

Make sure you're spelling Webkinz with a "Z" and not an "S". If you use a "7" at the end instead of a "9" you'll get an odd phone message about directory assistance.

eMail: support@webkinz.com

Important update regarding email support (10/04/2008):

Here is a link to the page they are asking you to use now: http://customerservice.webkinz.com/c.../cs_index.html
Quote:
Originally Posted by MissGnomie
Webkinz support email is no longer taking emails... they are requesting (or... telling) everyone to use the costumer service area on webkinz site.

when you do email them - you get the following back ;

This is an automatic response to let you know that Webkinz World has NOT received your information.

In order for us to properly address your issue, please go to www.webkinz.com and click on the 'Customer Service' link, located below the 'Log In' button.
Once you find your specific question, please fill out the corresponding form and send us your request.

Please Note: If you do not have a specific question you can fill out a form called, 'Our question does not appear above' located under the 'comments and suggestions' link on the Customer Service page.
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