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Old 01-08-2009, 01:20 PM   #1
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Angry Answered: help please please help

I need help I went to log in on webkinz yesterday at 10 in the morning.It said Currently
unavailable thanks for your patience and it still is.How I am logging in is I go to parents area
and log in there but I want to stop having to do that can someone help.
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Best Answer - Posted by SarahN
Hi Penny Lane,

Maybe you need to clear your cache. When you go on the main logon page there is a help button (lower left of screen next to the customer service button) Click on the help button, then you will see a bunch of headings click on the Technical Issues line. It Will take you to a list of technical issues. Select the "How Do I clear my cache" (5 heading). follow the directions on how to clear your cache according to the operating system you use, then when you try to log on you should get through.

I hope this helps! Good luck!
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Old 01-08-2009, 01:29 PM   #2
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Default Re: help please please help

Search for : Webkinz.com

then log on when the page loads


---------- Ergoiam added 1 Minutes and 32 Seconds later ----------

Okay now that I got rid of the underline.

Click on Webkinz.com
that will bring up the main page you want to click where it says log on then go from there

Last edited by Ergoiam; 01-08-2009 at 01:29 PM.. Reason: Automerged Doublepost
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Old 01-08-2009, 01:30 PM   #3
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Default Re: help please please help

Try clearing your cache

Here is a link that shows how
http://www.webkinzinsider.com/forum/...31&postcount=8
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Old 01-08-2009, 01:32 PM   #4
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Default Re: help please please help

I usually just have reload/refresh the page to get the message to go away, if that does not work try clearing your cache.
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Old 01-08-2009, 01:34 PM   #5
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Default Re: help please please help

Hi Penny Lane,

Maybe you need to clear your cache. When you go on the main logon page there is a help button (lower left of screen next to the customer service button) Click on the help button, then you will see a bunch of headings click on the Technical Issues line. It Will take you to a list of technical issues. Select the "How Do I clear my cache" (5 heading). follow the directions on how to clear your cache according to the operating system you use, then when you try to log on you should get through.

I hope this helps! Good luck!
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