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Old 01-02-2010, 05:18 PM   #1
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Angry Unanswered: Help please!

I can't get into the webkinz clubhouse! It says it can't connect and my mom tried her hardest for it to connect! Please help! She went on the parents area and unblocked it but it still says cannot connect! Any sollutions for me to get into the webkinz clubhouse?
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Old 01-02-2010, 05:19 PM   #2
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Default Re: Help please!

I would maybe log out and log back in. If that doesn't help then try clearing your cache.
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Old 01-02-2010, 05:21 PM   #3
ShootingStars•°˜”° ҉
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Default Re: Help please!

Try to clear your cache. Good Luck!
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Old 01-02-2010, 05:32 PM   #4
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Default Re: Help please!

I did it a lot of times and then it didn't work again! ;(
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Old 01-02-2010, 05:59 PM   #5
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Default Re: Help please!

Are you talking about Kinz Chat clubhouse or the Kinz Chat Plus clubhouse? Only the Plus rooms require parental permission and it can take a few hours (or days) for it to be turned on.

For the regular Kinz Chat Clubhouse I have had it come up a few times trying to get into either that it couldn't connect. It was something to do with the phone. Try turning on your phone before going into the clubhouse. Also go into other areas like the arcade or newspaper before trying again. And like the others who have replied, log out, clear your cache, shut down your browser completely, then try again.
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Old 01-02-2010, 07:26 PM   #6
tsb1997
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Default Re: Help please!

Clear your cache.

Log out then log back in.

Let it sit and load for awhile.

Change color zones.

Wait a few days because the parental permission takes awhile.

Or call 1-866-WEBKINZ (1-866-932-5469)

Good Luck!
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Old 01-02-2010, 09:46 PM   #7
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Default Re: Help please!

Well sometimes these things happen (happened to me many times) and you really just have to sit it out. While waiting though you could do many of the things the others have suggested like clearing your cache, changing zones, etc.
Hope this helps
ihacoks
Old 01-03-2010, 02:40 AM   #8
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Default Re: Help please!

Seems the phones were sporatic today and wouldn't load.
Happened to me when I wanted to add a friend or send kinzpost.

I just waited it out and tried later and it was working.
Sometimes the phone system gets overloaded and even logging in and out won't help.
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