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Old 10-31-2008, 11:36 PM   #1
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Angry Unanswered: Help Please

I am unable to enter my room it goes to loading screen but just locks up there. It was fine this morning but when I added my snowman webkinz, snowman ornament, and reindeer figure I was unable to emter my rooms. I can get on my other accounts and go to the rooms but not my main account. I have three accounts and the other two work fine. Can anyone help me I don't know what to do.
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Old 10-31-2008, 11:39 PM   #2
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Default Re: Help Please

Hmm... You might want to try clearing your cashe, but that is all I can think of . If this goes on for over a day or so, I might call ganz too
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Old 10-31-2008, 11:41 PM   #3
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Default Re: Help Please

Okay, I just switched my pet and was able to get in my room. When I switched back to the snowman it locked up again. Has anyone else had this problem?
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Old 10-31-2008, 11:42 PM   #4
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Default Re: Help Please

I believe I saw a thread on it earlier . It seems that the snowmans' programming is incomplete or glitched
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Old 11-01-2008, 09:00 PM   #5
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Angry Re: Help Please

Where did you see it, and did they say how to fix it or when it will be fixed? I don't know how to call them can anyone help?
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Old 11-01-2008, 09:07 PM   #6
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Default Re: Help Please

View Post Originally Posted by sirchewy
Where did you see it, and did they say how to fix it or when it will be fixed? I don't know how to call them can anyone help?
I don't think their glitch was fixed, sorry. But the number of GANZ is stickeyed at the top of this forum (somebody help). I'm afraid they are not accepting emails any longer, although they may have changed this recently .
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