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Old 07-27-2008, 10:19 PM   #11
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Default Re: Help please

I get that from time to time on an account that I tend to login and out of so many times in a day. Clearing cache and cookies and a reboot has always done the trick for me
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Old 07-27-2008, 10:26 PM   #12
monkeygrrl821
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Default Re: Help please

I'm wondering if the screens that stay at green are ones that currently have a My Page, but that different people with it are being affected at different times. I had no problem with either account today until I signed on this evening and then the account that had a My Page feature is giving me the green screen that doesn't change. Cleaning the cache and clearing cookies doesn't do anything, nor does rebooting. I think it is just something we have to be patient with and wait for Webkinz to do their thing.
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Old 07-27-2008, 10:50 PM   #13
Maddog2008
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Default Re: Help please

I think it has something to do with the My Page feature because two of my accounts have the feature and all I'm getting on those are green screens and the one account that doesn't have My Page is working just fine. I wish they would hurry and get it together...I'm sick on not being able to log in. It seems like they have some kind of issue every other day. I'm missing out on doing my jobs and the Academy on one of my accounts. Hope things get better soon.
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Old 07-27-2008, 10:57 PM   #14
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Default Re: Help please

yes that has been happening to most of the american accounts.
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Old 07-27-2008, 11:01 PM   #15
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Default Re: Help please

Mine is doing the same (american account.) Hopefully tomorrow...
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Old 07-27-2008, 11:40 PM   #16
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Default Re: Help please

Our family's 3 accounts have had green screens for about 5 hours now. I hope it's better in the morning!
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Old 07-28-2008, 12:03 AM   #17
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Default Re: Help please

It definitely is affecting the accounts with "My Page." I have 5 accounts, 2 have "My Page." All but those 2 will open. My daughter and her family have a total of 6 accounts, the 2 with "My Page" are the only ones with no access.

And, we thought we were the lucky ones to be the first ones on the block to get "My Page!" Oh well, with pain, comes beauty! LOL
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