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Old 05-28-2008, 04:05 PM   #11
xox elf

Default Re: HELP PLEASE!!!!

I'm so sorry that that's happening to you.
I'm really not sure what to tell you, but here's Ganz' phone number-
Good luck, I really hope you get contact with Ganz, and can fix your problem.
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Old 05-29-2008, 05:45 AM   #12
Webkinz :)
megan9317 is an unknown quantity at this point

Default Re: HELP PLEASE!!!!

thanks everyone im going to call ganz today
i tried going back to the newspaper but it just stays blue and clearing the cookies didn't seem to help either.
megan9317 is offline
Old 05-29-2008, 05:49 AM   #13
ha'ts up? ;]
Gift Guru
smiley7000's Avatar
smiley7000 is a jewel in the roughsmiley7000 is a jewel in the rough

Default Re: HELP PLEASE!!!!

That stinks! If you are younger than 18, e-mail them at support@ganz.com
If you want to call- 1-866-web-kinz
smiley7000 is offline Female
Old 05-29-2008, 05:56 AM   #14
webkiesmom's Avatar
webkiesmom is on a distinguished road

Default Re: HELP PLEASE!!!!

Have you tried pushing f5 when you get the error and relogging in. Though it does sound like a much more complex problem then everyone is telling you. How many webkinz do you have on the account. You may just have to many? Please let us all know how it works out for you so if any of us encounter the same we can fix it without to much hassle for ganz.
webkiesmom is offline
Old 05-29-2008, 05:57 AM   #15
Webkinz :)
megan9317 is an unknown quantity at this point

Default Re: HELP PLEASE!!!!

i have 4 webkinz and yes, te f5 didn't work, thanks though
megan9317 is offline
Old 05-31-2008, 04:58 PM   #16
Lil Kinz
Timbgo is an unknown quantity at this point

Default Re: HELP PLEASE!!!!

u should call ganz, did u do anything that would make ganz decline ur acount, cuz that might be y.
Timbgo is offline
Old 06-01-2008, 08:35 AM   #17
Webkinz :)
megan9317 is an unknown quantity at this point

Default Re: HELP PLEASE!!!!

no because i can still get to everything else, and i called them 3 days ago and no reply.
megan9317 is offline
Old 06-01-2008, 08:42 AM   #18
millieroo is a glorious beacon of lightmillieroo is a glorious beacon of light

Default Re: HELP PLEASE!!!!

What browser are you using? I would try Firefox. Have you tried using a different computer? Good luck!
millieroo is offline Female

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