Webkinz Insider Forum

Webkinz Insider Forum (http://www.webkinzinsider.com/forum/)
-   Somebody Help! (http://www.webkinzinsider.com/forum/somebody-help-165/)
-   -   HELP PLEASE!!!! (http://www.webkinzinsider.com/forum/somebody-help-165/help-please-308728/)

megan931705-27-2008 04:17 PM

HELP PLEASE!!!!
 
ok, so i posted this a long long time ago and never got help so i thought i would try once more.
ever since the addition of the stadium, i have not been able to access my house or the newspaper and i also can't play some of the games. I have cleared my internet, emailed ganz and i never got a response (its been a few months too.) I was hoping someone would please be able to help, i still havent been able to open my webkinz day gift or use the new themes because i cant get to my room to decorate. the only semi- good thing? i have 34000 KC because i have nothing to spend it on until i can actually get to my house. thanks for any help! :(

1999delaina05-27-2008 04:20 PM

Re: HELP PLEASE!!!!
 
I'm not sure what to tell you .. maybe try calling the webkinz customer support number .. we called it a while back and we left a message and they replied the next day :)

The number is 1-866-WEBKINZ :)

kenzie&rachel05-27-2008 04:20 PM

Re: HELP PLEASE!!!!
 
You should immediatly call ganz, it isn't fair that you are limited to what you can and can't do. Hope I help!

tree lover05-27-2008 04:22 PM

Re: HELP PLEASE!!!!
 
um...im not sure! that is sad! call webkinz i guess!

megan931705-27-2008 04:25 PM

Re: HELP PLEASE!!!!
 
1 Attachment(s)
I dont know if this will work but i have attached a photo of what comes up after 5-10 minutes of loading. ( FYI the newspaper is just a blue screen )
Sorry if it doesnt work--

kenzie&rachel05-27-2008 04:36 PM

Re: HELP PLEASE!!!!
 
Quote:

Originally Posted by megan9317 (Post 7836507)
I dont know if this will work but i have attached a photo of what comes up after 5-10 minutes of loading. ( FYI the newspaper is just a blue screen )
Sorry if it doesnt work--

when logging in, if you press enter or the log in button more than once, that usually happens. try not pressing it more than once.

megan931705-28-2008 06:21 AM

Re: HELP PLEASE!!!!
 
thanks but it didn't work

Rejewal05-28-2008 09:38 AM

Re: HELP PLEASE!!!!
 
A few other things you can try while "patiently awaiting Ganz call back, is clear cookies, if you haven't already done so, try a different web browser. Many people say firefox works better with webkinz, doesn't for me but...worth a shot. Also is your browser up to date? It is also possible your computer is overloaded with info, (your memory I mean) if it is that could create problems as well.

Let us know how it all works out for you. Hopefully Ganz can get this resolved for you!!!! :)

wifan05-28-2008 11:55 AM

Re: HELP PLEASE!!!!
 
Call GANZ. And sometimes when you log in there is a blue screen, just click to go somewhere else and go back to the Newspaper and it will be alright.

-Lilypad05-28-2008 03:03 PM

Re: HELP PLEASE!!!!
 
Make sure that your dock is not overloaded, and that the room is not overloaded. If that does not work, please see this AMAZING guide on getting in contact with Ganz. I left a message like it said, and I did get a reply back. Good luck!

http://www.webkinzinsider.com/forum/...d-t234202.html


All times are GMT -5. The time now is 06:40 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC