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Old 12-13-2007, 09:04 PM   #1
Lil Kinz
michele is an unknown quantity at this point

Default Unanswered: Help, please

Hi everytime i try to log into webkinz i get a blank screen have done everything the site suggets to do but still to no avail, any suggestions
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Old 12-13-2007, 09:17 PM   #2
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Default Re: Help, please

sorry i have no idea maybe it is your computer?
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Old 12-13-2007, 09:19 PM   #3
kinzkidzrule
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Default Re: Help, please

What type of computer do you have?

If it is Dell (example)
Call costumer support! They will help you reset your computer!
Old 12-13-2007, 09:22 PM   #4
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Default Re: Help, please

I tried everything the other day when this happended & I just ended up waiting. Sometimes when their is a lot of people on they get bogged down.
Did you Try logging in from the customer support section of webkinz.com.
Occasionally this works.
Maybe you could try deleting your cache, temporary internet files, cookies ect.

To do this
Click on tools (top of browser)
Then Click on clear private data
This has helped me a few times, like today when I kept getting logged out.
I hope this helps you.
It's worth a try.

Happy Holidays

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Old 12-13-2007, 09:49 PM   #5
Nilefire
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Default Re: Help, please

There is a glitch in the site and it depends on what type of computer you have. Different computers load different site differently.
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