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Old 01-08-2008, 05:25 PM   #1
Lil Kinz
smilek4 is an unknown quantity at this point

Default Unanswered: Help! Paid for new room and got logged out and room is not there and cash is gone!

Has this happened to anyone else? This past Friday (1/4/0 we purchased another room. After purchasing we were automatically logged out. Upon logging back in the kinzcash was gone for the purchase, however the room is not there! We also went on the gem hunt, found a gem and went to add it to our collection and got automatically logged out! We we went back to the gem store there was no record of our gem. We tried to go on a gem hunt again, but it said we couldn't as we had already gone on one for the day! I need help! What should I do? There is nothing that pertains to this on Webkinz website. There is no way for me to find help! So frustrated! Help anyone! Thanks!
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Old 01-08-2008, 05:28 PM   #2
AllieCat1122
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Default Re: Help! Paid for new room and got logged out and room is not there and cash is gone!

I'm very sorry but, I believe it is just another glitch. We all dislike them, but, it's just how some servers in Webkinz work. I hope they fix the glitches where they take away our stuff! Sorry again.
Old 01-08-2008, 05:29 PM   #3
Webkinz :)
dancer12 is an unknown quantity at this point

Default Re: Help! Paid for new room and got logged out and room is not there and cash is gone!

you should type that to them in the contact us part of the newspaper so they can do something about it.
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Old 01-08-2008, 07:18 PM   #4
i love miley ray cyr
Webkinz :)
 
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webkinzsupastar234 is an unknown quantity at this point

Default Re: Help! Paid for new room and got logged out and room is not there and cash is gone!

i belive that is just a glitch, by ganz, so try to be patient over this month, then try if that doesnt work try contactign ganz, or restarting
webkinzsupastar234 is offline
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