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Old 01-31-2009, 05:34 PM   #1
Vontin
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Exclamation Unanswered: HELP OMG!!!

I Adopted the bulldog today, january 31st and i did not get my POTM gift bag!!! i bought this pet JUST for that reason, (because i have all the POTM items except the sea glass floor) so i am SO ANGRY! and i can't find the right section on the stupid help page to be able to contact them! what do i do???
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Old 01-31-2009, 05:37 PM   #2
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Default Re: HELP OMG!!!

Call Ganz....but I believe it is now too late in the day
Have you tried logging in and out first?
I hope you get your loot bag!
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Old 01-31-2009, 05:38 PM   #3
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Default Re: HELP OMG!!!

i did log in and out of course and it didn't work. i would definaltly call ganz but i need the #
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Old 01-31-2009, 05:39 PM   #4
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Default Re: HELP OMG!!!

Calling is your best bet. Good luck!
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Old 01-31-2009, 05:39 PM   #5
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Default Re: HELP OMG!!!

1-866-WEB-KINZ
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Old 01-31-2009, 05:40 PM   #6
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Default Re: HELP OMG!!!

Try logging out and back in a few times. Each time you log back in go directly to your room using the bull dog. This has worked for me. If not, call them at 866-932-5469 and leave a message. Even though it's after hours, you'd have to leave a message anyway, so you might as well get it in early. Good luck!
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Old 01-31-2009, 05:40 PM   #7
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Default Re: HELP OMG!!!

Thanks you so much!!
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Old 01-31-2009, 05:41 PM   #8
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Default Re: HELP OMG!!!

Their # is 1-866-932-5469

good luck
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Old 01-31-2009, 05:43 PM   #9
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Default Re: HELP OMG!!!

Thanks so much anythonys mom! it worked! i got my sea glass floor thanks everyone!!!
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Old 01-31-2009, 05:45 PM   #10
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Default Re: HELP OMG!!!

AWE! I really hope you get that loop bag! I would be very dissapointed as well. I see that many people have already given you the number so I don't need to. Hope you get it!
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