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Old 04-06-2009, 11:12 AM   #11
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Default Re: HELP!!! No Webkinz birthday stuff-- 4 in a row

Last time it was my pet's birthday, I did not receive anything when I checked in the morning...but by the evening it had appeared. It was very strange. But since you have had this happen to you four times, I would definitely give them a call and see what is going on - that is just too much of a coincidence!
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Old 04-06-2009, 05:12 PM   #12
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Default Re: HELP!!! No Webkinz birthday stuff-- 4 in a row

Thanks guys for the info.... now it's time to find the time to phone... I work all day and I don't get home until around 4 *when they close*, and they are closed on the weekend.. AHHHHHHHHHHHHHH

Like you said cocoharry..... I think this is more then coincidence
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Old 04-09-2009, 08:48 AM   #13
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Default Re: HELP!!! No Webkinz birthday stuff-- 4 in a row



Yea!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I got ahold of Ganz and....... all of the little ones got their b-day cakes (no card ....too late).


As well since Webster is a leap year baby... they said that any Webkinz's born on Feb.29th will have to wait every 4 years for their b-day stuff.
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Old 04-09-2009, 10:12 AM   #14
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Default Re: HELP!!! No Webkinz birthday stuff-- 4 in a row

Another member recently had this problem on their sons account. They contacted Ganz and they sent the letter and cake to them.
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