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Old 04-06-2009, 06:00 AM   #1
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Default Unanswered: HELP!!! No Webkinz birthday stuff-- 4 in a row

Ahhhhhhhhhh.

4 Webkinz birthday's and NO birthday stuff. It all started with Webster * my dog* who's birthday was Feb. 29. Then it was Liberty *my cow* on April 4, then it was Paula * my little googles* on April 5. Now it's on my mother's account with her -Churchill who's b-day today and again still no b-day stuff.

At first I just thought it was glitch but now with 4 in a row.. it's getting annoying. WHAT can I do????
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Old 04-06-2009, 07:04 AM   #2
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Default Re: HELP!!! No Webkinz birthday stuff-- 4 in a row

View Post Originally Posted by China
Ahhhhhhhhhh.

4 Webkinz birthday's and NO birthday stuff. It all started with Webster * my dog* who's birthday was Feb. 29. Then it was Liberty *my cow* on April 4, then it was Paula * my little googles* on April 5. Now it's on my mother's account with her -Churchill who's b-day today and again still no b-day stuff.

At first I just thought it was glitch but now with 4 in a row.. it's getting annoying. WHAT can I do????
That's too bad. I have so many pets that I don't even keep track, but now you have me curious and I think I'll check some of mine!

The best thing to do is call Ganz: 1-866-webkinz

When it says that you can't leave a message, ignore that. It does let you leave a message and they usually call you back within 2 days.
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Old 04-06-2009, 07:45 AM   #3
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Default Re: HELP!!! No Webkinz birthday stuff-- 4 in a row

Our one Buffalo was on April 1st and we did receive the cake and kinz post... You might want to call them, but I don't know what they'd so since it is just a piece of cake.. I'm sure they can check your kinz post though and see that you didn't receive it.
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Old 04-06-2009, 08:40 AM   #4
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Default Re: HELP!!! No Webkinz birthday stuff-- 4 in a row

maybe it is a glitch if it is you can call them and tell them about it. that has happened to me once but now it works fine so either call or you can wait a little bit till your next pet birthday.

hope this helped
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Old 04-06-2009, 09:12 AM   #5
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Default Re: HELP!!! No Webkinz birthday stuff-- 4 in a row

I hate to sound ignorant . . . but you're supposed to get something on your pet's birthday? Do you have to be playing that particular pet on that day? My daughter tends to pick one pet and play that one for a long time.

(sigh) Eventually I'll figure out everything!
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Old 04-06-2009, 09:20 AM   #6
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Default Re: HELP!!! No Webkinz birthday stuff-- 4 in a row

every pets birthday they send you a letter saying the name of the pet and a birthday cake. does not matter what pet you play with. if you do get a kinz post from them and says a birthday cake was sent....normally your cake is found in your dock once you open it.
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Old 04-06-2009, 09:29 AM   #7
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Default Re: HELP!!! No Webkinz birthday stuff-- 4 in a row

View Post Originally Posted by tribbles
every pets birthday they send you a letter saying the name of the pet and a birthday cake. does not matter what pet you play with. if you do get a kinz post from them and says a birthday cake was sent....normally your cake is found in your dock once you open it.
This is correct. If you have not received a letter on any significant applicable pets birthday; there is a problem.
Call Ganz at 1-800-724-5902

I'm assuming you clear your cookies every so often. I clear mine and my grandsons a couple of times a day.

Let us know if you have any furthur problems. Have a better Monday.
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Old 04-06-2009, 10:11 AM   #8
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Default Re: HELP!!! No Webkinz birthday stuff-- 4 in a row

That must be so annoying! One of my pet's birthdays, a golden retriever, was on March 17th and I got birthday stuff. Idk it might be a huge glitch. Sorry, wish I could help.
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Old 04-06-2009, 10:29 AM   #9
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Default Re: HELP!!! No Webkinz birthday stuff-- 4 in a row

Thank you for the information, tribbles and MsHoliday! I never really paid attention to their birthdays . . . guess I'll go peek in a little bit and ask her about it when she gets home. :-)

I just checked her pets. The most recent birthday would have been last week . . . she should be able to remember if she rec'd something special like a birthday cake.

Thanks again!!

Last edited by mrs.story; 04-06-2009 at 10:29 AM..
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Old 04-06-2009, 10:42 AM   #10
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Default Re: HELP!!! No Webkinz birthday stuff-- 4 in a row

Oh my goodness, that is sad. I suppose you should call Ganz and ask them. I am so sorry. My pets so far have received their birthday cakes on their birthdays. I hope you get this fixed soon. Have a great week.
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