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Unanswered: HELP!! NO PET OF MONTH ITEM or WISH TOKEN!!!
Will someone please help me??!!! I bought the full size Webkinz bull frog and when I logged it on webkinz world I didn't get a pet of a month item or a wish token... When I opened the gift box it said that I got 0 kinz cash and then it had a lot of blank spots next it where the pet of the month item and wish token should be... I logged out of webkinz world to see if I had the items, but, I didn't. I looked every where for them but they weren't there! AHHHHH! I am so MAD!!! I WANT MY THINGS!!!! Will someone please help me figure out this problem!
That happened to me, too. But I called Ganz, and they replaced everything for me ... a wish token, a snow machine ...
But they said they could only do that ONCE. I HOPE they are helpful to you!! They seem REALLY busy right now, so try to be patient if you have to leave a message on the phone. I've called them three times already and had to leave a message each time.
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