| 12-06-2008, 07:41 PM || #1 |
Join Date: Dec 2008
| | Unanswered: HELP! No POTM & Exclusive Bed Disappeared!
OK! I am getting seriously frustrated here! First, my DS and DH registered their Polar Bears on Tuesday. Neither of them got their POTM loot bag. I called Ganz and have been playing phone tag with them ever since. Then yesterday, my DD logged on and found that she was missing the exclusive bed she had gotten. She adopted the Seahorse and got a bed box. She picked the Stardust Dreams Bed and put in into a room. I was with her when she did this. So I know she got that bed and put it in a room. When she logged in today, it was gone. I personally went thru every room she has, and it is truly gone. It is not in her dock, nor does she have another bed box in her dock. Has this happened to anyone else? Any suggestions? She is obviously upset and I am at a loss. I do not know what to do!
Any suggestions would be greatly appreciated!!!
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