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Old 08-01-2011, 10:32 AM   #1
. Fun In The Sun! .
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Default Unanswered: Help! No Deluxe Gift????

I logged on today and I don't have a deluxe gift in my dock. I went to the Webkinz Nespaper and they didn't show a picture and it said "undefined". Its August 1, did they forget to add an item?
MyPersian is offline Female
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Old 08-01-2011, 10:39 AM   #2
Diabetes Awareness
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Default Re: Help! No Deluxe Gift????

No one has got it yet, it's a known issue:-


View Post Originally Posted by babs
Just got off the phone with ganz, there is a problem with all deluxe members receiving gifts, it seems no one has gotten them and they are working on fixing it. May take a day or two, but we will get them.
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Old 08-01-2011, 10:42 AM   #3
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Default Re: Help! No Deluxe Gift????

Please be patient.

Obviously they did not forget They are probably working out some bugs to prevent last month's situation from recurring again.

Just be patient and you will get your item
CandiiDucky is offline Female
Old 08-06-2011, 05:30 PM   #4
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Default Re: Help! No Deluxe Gift????

Go to the home page of WI you know the news scroll down and click page two and keep scrolling down on page two untill you find a post about not getting a deluxe gift box. read it and see what to do.
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Old 08-06-2011, 06:55 PM   #5
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Default Re: Help! No Deluxe Gift????

I hope you got it by now.
If not pleaxe contact Ganz and tell them you haven't recieved it yet.
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Old 08-06-2011, 07:07 PM   #6
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Default Re: Help! No Deluxe Gift????

That's not a good sight! Try checking your storage? Or re-login. If not any of that and you havent found the answer since this day then maybe contact webkinz team or see if your payment is fully checked.
Petalpuppyxox is offline Female
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