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Old 08-04-2007, 07:57 AM   #1
Lil Kinz
Truly is an unknown quantity at this point

Angry Unanswered: Help, New Member can't log in

We just purchased our first webkinz and i have been trying for days now to set up my daughter's hippo. The new member login button pulls up a seperate page that remains blank and nothing happens. I am getting frustrated because I have followed all the rules on the page.

I have a windows vista, so I don;t know if that matters. But it looks like everyone is having so much fun and all I can see is the log in page and how it is supposed to work I can't get in to start an account for ourselves. Please help me.

THank you

Truly is offline
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Old 08-04-2007, 08:45 AM   #2
Gift Guru
aewaew's Avatar
aewaew is just really niceaewaew is just really nice

Default Re: Help, New Member can't log in

have you shut down your computer night or whenever? if not try shutting down, getting off the computer for a while, and if it still doesn't work when you come back try agin and if you've tried many times contact support@webkinz.com and tell them the problem
aewaew is offline
Old 08-04-2007, 09:43 AM   #3
Gift Guru
aewaew's Avatar
aewaew is just really niceaewaew is just really nice

Default Re: Help, New Member can't log in

Oh yes, and force refresh the page like morganannie said. Forgot that!
aewaew is offline

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