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Old 04-12-2012, 09:52 PM   #1
Lil Kinz
irishdria23 is on a distinguished road

Exclamation Unanswered: HELP needed with getting username and password on WW

I have my secret code for webkinz but I forgot my username and password so is there anyway I can get it using my code?!?!? PLEASE HELP!!!

Please make sure your titles are complete so that people know what the post contains. I edited the title of this post so that you find more assistance. - CBJ

Last edited by cbjhockey; 04-14-2012 at 07:40 PM..
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Old 04-12-2012, 09:56 PM   #2
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Default Re: HELP

Here is a website that will help you with your problems. They are the "Help" section of the Webkinz website.

Webkinz
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Old 04-12-2012, 11:35 PM   #3
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Default Re: HELP

Yep, you can!

Click HERE and fill in your information under the "I forgot my username" tab. Afterwards, you may need to recover your password by clicking the "Forgot your password" link on the log-in page HERE.

Good luck recovering your account! Welcome back to Webkinz and welcome to Webkinz Insider!
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Old 04-13-2012, 03:55 AM   #4
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Default Re: HELP

Yes, I'm pretty sure you can find your account info using a secret code. I remember doing it once or twice.
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Old 04-14-2012, 06:29 PM   #5
MiraclesHappen
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Default Re: HELP

Unfortunatly, any of the above actions are going to require either a username or password, not just the secret code itself. What I suggest is to call Ganz. Explain to them what happened, they can pull up the account verified with your secret code, verify some information, and give it to you as soon as they can.

I hope I've helped some.
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