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Old 06-01-2008, 01:10 PM   #1
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Default Unanswered: Help, my webkinz is missing!

On one of our accounts, the picture of the lil gray and white cat doesn't show up in the bottom left corner of the screen or in the "my pets" section. It's just a blank white space. All other pet pictures show up as usual. This just started a few days ago, and I haven't noticed any problems on our other two accounts (one of which also has a lil gray and white cat). Has anyone had this problem and does anyone know what to do to fix it? Thanks in advance for any help you can offer!
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Old 06-01-2008, 01:14 PM   #2
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Default Re: Help, my webkinz is missing!

Yeah, someone made a thread about it yesterday, too. I went and checked in my daughter's account and discovered that her Lil Kinz grey and white is also missing. Quite a few people are experiencing this. Don't select it to play with, just in case you wind up locking yourself in the 'can't log in' loop. If you can just call Ganz or send them an email, they will probably rectify it tomorrow. Right now they have no technical staff on during the weekend. At any rate I am sure our kittens will be home soon.
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Old 06-01-2008, 01:17 PM   #3
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Default Re: Help, my webkinz is missing!

View Post Originally Posted by magicw
On one of our accounts, the picture of the lil gray and white cat doesn't show up in the bottom left corner of the screen or in the "my pets" section. It's just a blank white space. All other pet pictures show up as usual. This just started a few days ago, and I haven't noticed any problems on our other two accounts (one of which also has a lil gray and white cat). Has anyone had this problem and does anyone know what to do to fix it? Thanks in advance for any help you can offer!
Yup. Mine is missing, too.

It's a glitch of somekind; I'm confident our kitties will reappear in a day or so.
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