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Old 12-09-2009, 02:37 PM   #1
AMGcrazy8
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OMGicNINJAS will become famous soon enough

Angry Answered: Help my shudders are gone!

yesterday i logged into my account and was heartbroken when i found my shudders were not on my pet or infact not in my dock or any of my other pets, and i know for a fact i did not trade them
SOMEBODY PLEASE HELP ME!!!!!!
i changed my password icase it ws a hacker but why would they take just my shudders and not my wacky jeans and other price less that i have so SOMEBODY HELP ME GET MY SHUDDERS BACK!!!!!!!
OMGicNINJAS is offline Male
Best Answer - Posted by b1uski3sxox
Don't worry, I've been through the same thing before, only with other clothing items. What I do is:

-Backtrack. You may have put the Shutter Shades on another pet- look through the "Casual, Fancy, Sleepwear, Sporty, Swimwear", etc., on each pet you suspect. If you're Deluxe, look under "Deluxe Casual, Deluxe Fancy", etc.

-Check the storage containers. If you have a clothing storage room (like I do), look through every container- you may have placed the Shutter Shades there for safekeeping.

-Check your dock over three times. Clicking fast often makes you miss stuff. Check very carefully. They may have had a glitch and put the Shutter Shades under "Items" instead of "Clothes", or something like that. If they have, then you can also...

-Call Ganz if all else fails. Try calling the Customer Support number on Webkinz, they will probably be able to help.

-Change your password. Yes, again Just to be safe. Make sure it has combinations of numbers, letters, lowercase, and UPPERCASE letters.

I hope you find where your Shutter Shades went!!!
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Old 12-09-2009, 02:37 PM   #2
Call me Gabbee
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Default Re: Help my shudders are gone!

what are shudders???
idance510 is offline Female
Old 12-09-2009, 02:39 PM   #3
AMGcrazy8
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Default Re: Help my shudders are gone!

shudders are part of the rock star kinz clothes outfit , they are very popular in the trading rooms and look sweet!
OMGicNINJAS is offline Male
Old 12-09-2009, 02:50 PM   #4
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Default Re: Help my shudders are gone!

The shudder shades.
Alright, here's what to do.

Try to call Ganz, though they may not help. If you do not know their number, email them. They can track all items mailed from account to account.
Hide your pet codes safely, in case someone saw one of your codes and hacked. (good place to put them - under your keyboard if you don't have a laptop. No one will figure they are there.)
If you were on WW while it happened, it would say, "I'm sorry, we cannot connect to Webkinz World. Try again later". This would happen if someone was going onto your account while you were on it.
Good luck.
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Old 12-09-2009, 03:04 PM   #5
FIA
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Default Re: Help my shudders are gone!

View Post Originally Posted by idance510
what are shudders???
I believe he means the "Rock Star Sunglasses" in Webkinz World.

In the real world, they're called "Shutter Shades".

Click the image to open in full size.
FIA is offline Female
Old 12-09-2009, 03:08 PM   #6
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Default Re: Help my shudders are gone!

Be careful with those outfit pull down menus..

It is quite possible that your shutter shades are indeed on a pet, only perhaps as "casual" or another heading...

I suggest you go through any pets that may have been wearing them and go through each outfit option. You may not even realized you clicked it...

I hope you find them soon! Good luck!
dragonbird is offline Female
Old 12-09-2009, 03:26 PM   #7
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Default Re: Help my shudders are gone!

Don't worry, I've been through the same thing before, only with other clothing items. What I do is:

-Backtrack. You may have put the Shutter Shades on another pet- look through the "Casual, Fancy, Sleepwear, Sporty, Swimwear", etc., on each pet you suspect. If you're Deluxe, look under "Deluxe Casual, Deluxe Fancy", etc.

-Check the storage containers. If you have a clothing storage room (like I do), look through every container- you may have placed the Shutter Shades there for safekeeping.

-Check your dock over three times. Clicking fast often makes you miss stuff. Check very carefully. They may have had a glitch and put the Shutter Shades under "Items" instead of "Clothes", or something like that. If they have, then you can also...

-Call Ganz if all else fails. Try calling the Customer Support number on Webkinz, they will probably be able to help.

-Change your password. Yes, again Just to be safe. Make sure it has combinations of numbers, letters, lowercase, and UPPERCASE letters.

I hope you find where your Shutter Shades went!!!
b1uski3sxox is offline Male
Old 12-09-2009, 03:35 PM   #8
AMGcrazy8
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Default Re: Help my shudders are gone!

thanks you guys i will try some of those, but when i checked i know thta it is not on any of my 60 something pets, but it never hurts to recheck, thanks again
OMGicNINJAS is offline Male
Old 12-09-2009, 03:42 PM   #9
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Default Re: Help my shudders are gone!

I am running to check mine.
I hope you find yours!
Ok so mine were ok.

Last edited by aug2168; 12-09-2009 at 03:51 PM..
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Old 12-09-2009, 05:48 PM   #10
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Default Re: Help my shudders are gone!

View Post Originally Posted by b1uski3sxox
Don't worry, I've been through the same thing before, only with other clothing items. What I do is:

-Backtrack. You may have put the Shutter Shades on another pet- look through the "Casual, Fancy, Sleepwear, Sporty, Swimwear", etc., on each pet you suspect. If you're Deluxe, look under "Deluxe Casual, Deluxe Fancy", etc.

-Check the storage containers. If you have a clothing storage room (like I do), look through every container- you may have placed the Shutter Shades there for safekeeping.

-Check your dock over three times. Clicking fast often makes you miss stuff. Check very carefully. They may have had a glitch and put the Shutter Shades under "Items" instead of "Clothes", or something like that. If they have, then you can also...

-Call Ganz if all else fails. Try calling the Customer Support number on Webkinz, they will probably be able to help.

-Change your password. Yes, again Just to be safe. Make sure it has combinations of numbers, letters, lowercase, and UPPERCASE letters.

I hope you find where your Shutter Shades went!!!
Those are all great ideas. Also, if you need more help, here's post that I made on another thread that could help you with this situation:

Originally Posted by AsH xO
I suggest you try logging in and out constantly. If that doesn't help, try clearing your cache. Here's a great guide that shows you how to clear your cache if you don't know how to do so: How to Clear Your Cache, especially after Webkinz updates!!

If clearing your cache doesn't work, I suggest you try contacting Ganz. However, if you decide contacting Ganz, you should call them and not email them because you'll just get an automatic email response if you email them. Good luck!
Let me know if this doesn't help because I would be more than glad to help you further - good luck!
AsH xO is offline Female
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