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Old 05-18-2009, 06:17 PM   #1
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Default Answered: help!!! my rroms wont load

i hope somebody can help me! i can log into my ww account but when i click on button to open my rooms it goes to the loading chair screen and the chair only fills up half way and stops...............please help me!!!!
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Best Answer - Posted by Beaudog6253
You could try to come back by leaving using an ad. If that doesn't work, try logging out. If that still doesnt work, try rebooting your computer. And if that doesnt work try sending a comment to webkinz or calling Ganz. They should be able to help you. I hope this helps!!!
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Old 05-18-2009, 06:20 PM   #2
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Default Re: help!!! my rroms wont load

I've heard this has happened latley. Try re-starting your computer.
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Old 05-18-2009, 06:27 PM   #3
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Default Re: help!!! my rroms wont load

I am having the same problem. I can open my room only once a day and when I change rooms with it also happens. All of the accounts in our house have the same problem and it has been for the last several days. I tried restarting my computer and relogging in and out but nothing seems to help.
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Old 05-18-2009, 06:29 PM   #4
 
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Default Re: help!!! my rroms wont load

try logging in and back out again.
if that doesn't work try clearing your cache. here's a great guide for that if you need help-
http://www.webkinzinsider.com/forum/...-cache-496937/
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Old 05-18-2009, 06:32 PM   #5
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Default Re: help!!! my rroms wont load

You might want to update your Flash Player... this loading problem happens when your Flash player is out of date... it happened to my daughters accounts. Go to www.adobe.com as noted by CustomerService in WW
.... hope this helps!
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Old 05-19-2009, 05:04 PM   #6
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Default Re: help!!! my rroms wont load

View Post Originally Posted by Butterflies
You might want to update your Flash Player... this loading problem happens when your Flash player is out of date... it happened to my daughters accounts. Go to www.adobe.com as noted by CustomerService in WW
.... hope this helps!
Hiya scooby,

Butterflies' answer worked for me when it happened to me - give it a try and see if it will work for you. Sometimes the loader lounger won't work at all for me when WW is too busy, so that could be it too. I hope it gets fixed for you soon!

Coco
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Old 05-19-2009, 05:07 PM   #7
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Default Re: help!!! my rroms wont load

If the updates and other suggestions do not work...

I've had this happen as well whenever I had a stuck item or pet in that room... Is it all of your rooms? or just one room or one pet?
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Old 05-19-2009, 05:20 PM   #8
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Default Re: help!!! my rroms wont load

View Post Originally Posted by webbiesluver98
i hope somebody can help me! i can log into my ww account but when i click on button to open my rooms it goes to the loading chair screen and the chair only fills up half way and stops...............please help me!!!!
This has happened too me before. I suggest switching your browsers,because it worked for me. Hope I helped!
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Old 05-19-2009, 06:46 PM   #9
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Default Re: help!!! my rroms wont load

try clearing your cache. your account can also go slower if you have lots of items in your dock
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Old 05-20-2009, 11:17 AM   #10
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Default Re: help!!! my rroms wont load

If the loading lounger happens to 'stick' while there is an ad for another part of WW (for example, the Arcade or Emplopyment Office), clicking on the ad will bring you to that section, and you can reload your room without having to reboot!
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