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Old 07-24-2008, 12:28 PM   #1
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Default Unanswered: Help! My Room Won't Load!

Today, when I want to go to my room it almost loads and then freezes. The top left corner of the loader chair just won't finish loading. I have tried logging off several times and clearing my cache and clearing my Java cache, but nothing works. I've also tried shutting off my whole computer and this doesn't help either. In the help section on Webkinz the advice is for having a pet or item stuck and they assume you can leave and come back in the room. What can I do? How do I contact Webkinz World? Has anybody had this happen? Please help.
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Old 07-24-2008, 12:31 PM   #2
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Default Re: Help! My Room Won't Load!

I"ve had it happen 2 times... 1 time is going on right now.. you just need to fill out the form in the Customer Service section for a room that won't load....


here is how to get to the form...
Customer Service
I'm Getting an Error Message
I Cannot Load My Room

---------- kellyschrvr added 1 Minutes and 6 Seconds later ----------

and don't be shocked when you find everything from that room in your dock.... one room one time was one of my 10 garden yards... i had 100 strawberry plants in my dock...

this time was a different room... but they also had nearly 400 plants in my dock too from 4 of the gardens.. LOL

Last edited by kellyschrvr; 07-24-2008 at 12:31 PM.. Reason: Automerged Doublepost
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Old 07-24-2008, 12:43 PM   #3
malcolm1948
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Default Re: Help! My Room Won't Load!

:lion:i had this happen also and i tried and tried to come into the room different ways. I finally filled out the e mail request for help from Ganz and it was fixed. My problem was a piece of furniture that was causing the problem-something in the programming
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Old 07-24-2008, 01:01 PM   #4
123Dopey
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Default Re: Help! My Room Won't Load!

The same thing happens to me and I can't seem toi fix it eaither
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Old 07-24-2008, 01:07 PM   #5
punkaroo2000
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Default Re: Help! My Room Won't Load!

I just had this happen to me the other day, and the way I was able to get in...was I had to go threw my pets, and find one that was in there. Granted, mine kept freezing up on Loading Characters, but once I went to my cat Whisker's...the room loaded right up after it was freezing up on me all afternoon/night. Hope this helps.
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Old 07-24-2008, 02:34 PM   #6
Dora616
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Default Re: Help! My Room Won't Load!

My daughter's keeps freezing on her garden. I have been unable to get in since yesterday. I am also getting a green screen on other accounts now. Is this happening to anyone else?
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Old 07-24-2008, 02:56 PM   #7
OW! I'm a
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Default Re: Help! My Room Won't Load!

The whole Webkinz world is shut down right now.

If in general, your stuff gets stuck or a room doesn't load, I'd wait a few days before you fill out a request form. I've had stuff stuck for 3-4 days and then one day, poof!, it's fixed. I was just about to fill out a form too. Go here for loading problems:

http://customerservice.webkinz.com/cs/us_en/li.html

For pets and stuff getting stuck, contact them here:

http://customerservice.webkinz.com/cs/us_en/ss.php

---------- Azriel added 17 Minutes and 25 Seconds later ----------

Webkinz is back up!

Last edited by Azriel; 07-24-2008 at 02:56 PM.. Reason: Automerged Doublepost
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Old 07-24-2008, 03:55 PM   #8
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Default Re: Help! My Room Won't Load!

It is just a glitches i have had it happen to me before And ganz is working on the Room Glitches most likely and hopefully well be fixed soon sorry that this is happening to you guy. And I hope it well be fixed soon.
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Old 07-24-2008, 04:58 PM   #9
tree lover
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Default Re: Help! My Room Won't Load!

It is just a glitch~ so many ppl might be on beacuse of the new things and that causes more glitches! Hope i helped.
~♥tree lover♥~
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