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Old 12-09-2008, 09:13 PM   #31
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Default Re: Help My Room Was Stolen and won on Kinzville News Contest

Unfortunately I think it would have to have been a WI member. That is sad. I sincerely hope you can get this straightened out in some way grandmai. Amazing that all 3 winners were WI members! Wonder how many entered!
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Old 12-09-2008, 09:47 PM   #32
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Default Re: Help My Room Was Stolen and won on Kinzville News Contest

Carolyn I am horrified at this! I am so sorry - just beyond words. That Ganz did not even attempt to look at an account and tell if the room actually existed on that account is simply unacceptable not to mention just very poor customer service.
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Old 12-09-2008, 09:49 PM   #33
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Default Re: Help My Room Was Stolen and won on Kinzville News Contest

I agree with smitchell!
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Old 12-09-2008, 09:50 PM   #34
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Default Re: Help My Room Was Stolen and won on Kinzville News Contest

Yes my daughter said that. All they had to do was check the account to see if the room was there. Not hard. Oh well. I have all the recognition I need with all the wonderful support given to me by WI. Thank you Thank you Thank you
Carolyn
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Old 12-09-2008, 09:52 PM   #35
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Default Re: Help My Room Was Stolen and won on Kinzville News Contest

I believe that is CHEATING!I hope they`re account is disabled on WW.
I am SO sorry to hear that!
EXTRA hugs and wishes
WWD
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Old 12-09-2008, 09:55 PM   #36
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Default Re: Help My Room Was Stolen and won on Kinzville News Contest

Hi Grandmai,

I will appologize for not reading all the posts on here, but, I am on a limited amount of time this evening....

I am going to PM you with a contact info for a supervisor....PLEASE just do not post this info on the public forum, as it is not easy to get a great supervisor from Ganz/webkinz, and well...I would like to hope that they will remain willing to speak with us, and not just have their voice mail flooded everytime someone wants to say: Are you down for maintenance? How long will you be down today? As I am sure that happens to them.....

I just saw the pics...OH MY!! I can not believe someone had the NERVE To just copy/paste and call it their own!! How dare they!!

Please contact Ganz, with this number, be ready to give them your info when you get called back, and the info on here so they can verify if they need to....but, again, they should be able to remove the trophy and use it as a warning to people in the future about stealing other people's pictures.....

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Old 12-09-2008, 09:56 PM   #37
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Default Re: Help My Room Was Stolen and won on Kinzville News Contest

Aww, that is mean! You should have won that contest! Maybe you can contact Ganz? I really don't know...but I'm very sorry.
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Old 12-09-2008, 10:23 PM   #38
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Default Re: Help My Room Was Stolen and won on Kinzville News Contest

I am so sorry that someone stole your wonderful design. The person that did this broke the rules of the contest, so hopefully Ganz should award you a trophy for your design. Best of luck to you. Let us know what happens when you talk to customer service.
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Old 12-09-2008, 10:35 PM   #39
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Default Re: Help My Room Was Stolen and won on Kinzville News Contest

Wow! All I can say is..wow. I'm sure you were in shock when you found out. Your room is great and even a thief recognized it. I hope you are given your proper due, and the thief too. Even if you are satisfied for yourself with the recognition you've received from your WI family, I hope the thief is caught so that this doesn't happen to someone else who doesn't have the ablilty or support to deal with this as nicely as you have.
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Old 12-09-2008, 10:38 PM   #40
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Default Re: Help My Room Was Stolen and won on Kinzville News Contest

View Post Originally Posted by Grandmai
I had my Camp Run a Muck Room stolen from WI and submitted to the Fall Decorating Contest and it won. The person who stoled it didn't even bother to copy and they just took my posted picture and entered it and won.
Carolyn
I am so sorry this happened to you. It was a terrible thing for someone to do. I am glad you have contacted Ganz, and I hope they check into it and make a correction - including of course awarding YOU the trophy and giving YOU credit. It seems to me it should be fairly easy for them to verify, and I would think they'd have actually checked before picking the winners. Perhaps they'll learn from this and verify rooms in the future BEFORE they pick the winners so someone doesn't do this to someone else in the future.

Your room is great, and you deserve the credit, so congrats to YOU - the REAL winner!
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