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Old 11-04-2008, 10:15 PM   #1
Lil Kinz
 
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Red face Unanswered: Help!! My Reindeer's Sleigh is stuck!

I have a reindeer and her sleigh is stuck hanging in front of a door to another room. No matter how much I try to click on it to sit in it, it won't help. I logged of and waited a little while but that didn't help. Had this happened to anyone? What can I do? Thanks.
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Old 11-04-2008, 10:17 PM   #2
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Default Re: Help!! My Reindeer's Sleigh is stuck!

Yes. Just click on the customer service link on the main page and follow the directions for a stuck item. Good luck!

---------- Iwantthemall added 0 Minutes and 38 Seconds later ----------

You'll need the name of the item and the name of the room.

Last edited by Iwantthemall; 11-04-2008 at 10:17 PM.. Reason: Automerged Doublepost
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Old 11-04-2008, 10:20 PM   #3
Lil Kinz
 
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Default Re: Help!! My Reindeer's Sleigh is stuck!

Thanks so much!!! I was looking for something under my account but didn't find anything. Thanks again!!!!!!!!
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Old 11-04-2008, 10:32 PM   #4
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Default Re: Help!! My Reindeer's Sleigh is stuck!

You'll need to go to the homepage and press "customer service."
You'll need one of your Webkinz codes,the room name,and item name.
They'll remove the item soon.
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Old 11-04-2008, 10:40 PM   #5
goaliemom
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Default Re: Help!! My Reindeer's Sleigh is stuck!

For sure you should contact Ganz but sometimes things get unstuck when they do the over night maintenance. Hope that is the case for you.
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