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Old 07-08-2010, 03:58 PM   #1
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Default Answered: Help! my phone won't let me get out of gold zone!

Please help! On deluxe, it gives you the old zone an your automatically on the gold zone. But when I try to change zones, I click them but it stays on gold! This is a bi prob for me and I really need help.


EllaBellaBoo99 is offline Female
Best Answer - Posted by softballipod
log out and back in.
clear cache & cookies.
then try changing zones in the clubhouse.
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Old 07-08-2010, 09:55 PM   #2
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Default Re: Help! my phone won't let me get out of gold zone!

Please help guys!
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Old 07-08-2010, 10:43 PM   #3
oot Woot! I'm A
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Default Re: Help! my phone won't let me get out of gold zone!

Try logging out and then back in. If that doesn't help, turn your phone off and back on.

~Perry
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Old 07-08-2010, 11:43 PM   #4
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Default Re: Help! my phone won't let me get out of gold zone!

I tied both and they didn't work :\
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Old 07-09-2010, 01:13 AM   #5
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Default Re: Help! my phone won't let me get out of gold zone!

Sorry to hear this! I really don't know how to help. The only thing I could say is clear your cache or try calling GANZ?
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Old 07-09-2010, 01:32 AM   #6
JBUGGIN
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Default Re: Help! my phone won't let me get out of gold zone!

I noticed that while at the Webkinz stadium that I couldn't change my zone but one I went to my front page I was able the change my color zone. Where were you when you tried to change your zone?
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Old 07-09-2010, 04:11 AM   #7
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Default Re: Help! my phone won't let me get out of gold zone!

If you are in a room already, like the trading room or collector's room, you cannot change zones. You have to hit the switch rooms button, and then when you are in the area where you can select which type of room to go into, you can then change zones. Hope that solves your problem.
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Old 07-09-2010, 12:48 PM   #8
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Default Re: Help! my phone won't let me get out of gold zone!

I was at the newspaper when I tried changing zones
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Old 07-09-2010, 02:04 PM   #9
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Default Re: Help! my phone won't let me get out of gold zone!

log out and back in.
clear cache & cookies.
then try changing zones in the clubhouse.
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